Remote Care Services Manager

7 days ago


Melbourne, Victoria, Australia beBeeHealthcare Full time $160,000 - $180,000

Leadership Position in Remote Healthcare

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We believe that everyone deserves to thrive. Our Virtual Home Health Service Manager will lead a team of experienced healthcare professionals who are committed to optimizing an individual's recovery.

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The successful candidate will provide leadership and ensure the ability to operate and deliver high-quality, efficient, and effective remote care that matches client needs and goals. The role involves overseeing and optimizing the delivery of clinical services, ensuring service activity is consistent with business plans, performance targets, and high clinical standards.

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About the Role

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This permanent full-time position reports to the Chief Operating Officer and works closely with government stakeholders, platform technology partners, and executives to build and maintain quality remote care services.

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The Virtual Home Health Service Manager will drive implementation of new models of care, customer growth, and key initiatives. They will also be responsible for the development, education, and support of nurses, allied health, and support staff within the VHH team.

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Key Responsibilities

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  • Leading a distributed frontline workforce to deliver high volume inbound and outbound clinical interactions.
  • Utilizing appropriate technologies to manage clinical design, quality, and workforce planning.
  • Ensuring services are delivered in accordance with clinical governance standards and outcome measurements.
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Requirements

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The ideal candidate will have:

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  • AHPRA Registered health professional qualification.
  • Experience in healthcare leadership.
  • Record of coaching and driving teams to excellence.
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Desirable qualifications include experience in digital/virtual healthcare delivery or transformation, post-graduate qualification in a relevant field, and demonstrated experience in change leadership and driving clinical excellence in service delivery.

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Our Culture

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We strive to set ourselves apart through the capability, warmth, and expertise of our people. We're committed to making a positive difference at a personal, community, and societal level, infused with our values of bold, warm, and honest.


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