Supporter Relations Officer

2 days ago

Perth, Western Australia Australian Wildlife Conservancy Full time

**Introduction**:
**About AWC**:
Australian Wildlife Conservancy (AWC) is a global leader in conservation, providing hope for Australia's wildlife with a science-informed, land management partnership approach which delivers high impact results. We protect endangered wildlife in iconic regions such as the Kimberley, Cape York, the Top End and Kati Thanda-Lake Eyre.
AWC's mission - to deliver effective conservation for all native animal species and their habitats - is achieved by:

- Operations - delivering effective large-scale land management including fire management, feral animal control, weed control and infrastructure management.
- Science - delivering the largest national biological survey program with a focus on measuring the population of indicator species and the extent of threatening processes as well as conducting research on key issues such as feral cat control.
- Fundraising - mobilising finance (primarily, tax deductible donations) from the general public and philanthropists including through effective communication of field updates from around the AWC estate.

**AWC's work is guided by the following values. At AWC, we are**:

- Accountable - taking ownership of our actions and outcomes
- Respectful - demonstrating care, recognition and integrity
- Dedicated - committed to delivering effective outcomes, with resilience and tenacity
- Sustainable - delivering long-term financial and ecological viability.

**About the role**:
The Supporter Relations Officer reports directly to the Development Operations Manager, and will liaise closely with and assist other staff on the Development team, in particular:

- Senior Supporter Relations Officer who will train the Supporter Relations Officer in the operation of their duties.
- Database and Systems Officer.
- A team of Development Executives, including the Chief Philanthropy Officer

**Critical competencies**:

- Demonstrated experience working with a CRM database in a fundraising or sales/marketing environment including capturing, processing and recording of constituent information. Experience with Blackbaud Raiser's Edge is desireable.
- Understanding, (or an ability to rapidly acquire an understanding), of basic fundraising principles and practices and the role data plays in driving strategy, campaigns and programs.
- Exceptional attention to detail.
- Excellent communication and interpersonal skills including the ability to:

- Professionally answer telephone inquiries from AWC supporters and staff.
- Establish and maintain relationships with a diverse range of stakeholders.
- A strong work ethic and a demonstrated 'can do' attitude. A team player who is willing to jump in and help fellow team members whenever the need arises.
- Excellent organisational skills including a demonstrated ability to prioritise and execute many tasks in an efficient manner.
- Ability to act effectively as part of a team or independently as required.

**Qualifications**:

- Police clearance certificate.

To view the detailed position description for this role, click here: Supporter Relations Officer
**Join our Journey**:
Take the leap and start your next adventure with the AWC AWC reserves the right to start screening applicants and interviewing throughout the recruitment process.
**Please note**:

- Applicants must be an Australian citizen/permanent resident or have a suitable visa in place in order to apply. Sponsorship is not available.
- Applicants will undergo relevant pre-employment checks, which may include a national police clearance, online medical and a values-based assessment.

  • Supporter Relations Officer

    4 days ago

    Perth, Western Australia Australian Wildlife Conservancy Full time

    **Introduction**:**About AWC**:Australian Wildlife Conservancy (AWC) is a global leader in conservation, providing hope for Australia's wildlife with a science-informed, land management partnership approach which delivers high impact results. We protect endangered wildlife across 12.9 million hectares in iconic regions such as the Kimberley, Cape York, the...

  • Public Relations Officer

    2 weeks ago

    Perth, Western Australia Australian Army Full time

    Public Relations Officer (Travel Opportunities)Public Relations Officer (Travel Opportunities)1 day ago Be among the first 25 applicantsThis range is provided by Australian Army. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$90,000.00/yr - A$109,999.00/yrIf you have a thorough...

  • Senior Supporter Relations Coordinator

    6 days ago

    Perth, Western Australia National Heart Foundation Of Australia Full time $60,000 - $80,000 per year

    Help us keep hearts beating by delivering outstanding care to our supporters.Flexible hybrid working arrangements from our Perth office.Perm full time role | Enjoy salary packaging to boost your take-home pay.About Us – Have a Heart for ChangeDid you know heart disease is the number one killer of Australians? Every day, 50 Australians lose their lives to...

  • client relations officer

    6 days ago

    Perth, Western Australia Audi Centre Perth Full time $60,000 - $80,000 per year

    Audi Centre Perth located in Osborne Park, is seeking a Client Relations Officer with strong phone skills and a passion for delivering exceptional customer service.This pivotal role supports client retention and customer care, requiring someone committed to outstanding service and engagement, working closely with a friendly and supportive team.Key...

  • Member Relations Officer

    2 days ago

    Perth, Western Australia P&N Bank Full time

    Utilise your outstanding customer service experience- Opportunity to gain experience in the financial services industry- Coaching, training and development provided**About us**Are you looking for a career with endless opportunities? There's more to us than banking.We're P&N Bank. We're proudly based in Western Australia and are part of P&N Group, which is...

  • Enrolments and Community Relations Officer

    6 days ago

    Perth, Western Australia Beechboro Christian School Full time $104,000 - $130,878 per year

    Enrolments & Community Relations OfficerBeechboro Christian School | Full-Time | OngoingBeechboro Christian School (BCS), a culturally diverse and growing school located in Bennett Springs, is part of the Swan Christian Education Association (SCEA). BCS provides Christ-centred, values-based education that empowers students to become all God created them to...

  • Senior Supporter Relations Coordinator

    6 days ago

    Perth, Western Australia Heart Foundation Full time $80,000 - $120,000 per year

    12AugSenior Supporter Relations CoordinatorPerthHelp us keep hearts beating by delivering outstanding care to our supporters.Flexible hybrid working arrangements from our Perth office.Perm full time role | Enjoy salary packaging to boost your take-home pay.About Us – Have a Heart for ChangeDid you know heart disease is the number one killer of Australians?...

  • Customer Relations Officer

    2 days ago

    Perth, Western Australia Ballycara Limited Full time

    **Introduction**:BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we...

  • Employee Relations Officer

    2 days ago

    Perth, Western Australia Water Corporation Full time

    Be part of a supportive team- Grow your career within the ER industry**About the role**:You will provide a high level of support on People Advisory and Employee Relations matters to employees and leaders across the organisation. You will be the first point of contact aiming to resolve as many queries and issues as possible and escalating to the relevant team...

  • Commercial & Customer Relations Officer

    3 days ago

    Perth, Western Australia Maxima Full time

    Full-time Contract- Immediate Start- $35-$38 per hourOver our proud 35-year history, Maxima has grown to support 70 communities across Australia with diverse employment and recruitment services. Maxima's scope includes Disability Employment Services, Temporary and Permanent Recruitment, Apprenticeships and Traineeships, and Indigenous Employment Services....