Care Consultant

2 weeks ago

Sydney, New South Wales, Australia Anglicare Full time

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us
- About the Role:
As a Care Consultant, you will deliver excellent customer service to all potential new clients / families / advocates, by ensuring referrals are responded to professionally and promptly, and clients are expertly assessed. You will support the growth of Anglicare at Home by show casing our point of difference and enhancing opportunities. This is to be undertaken in line with the organisation's Christian vision, mission, values and strategy, and quality and compliance requirements.

This is a Full Time position. Inner West/ City East, Sydney Location.

Responsibilities include (not limited to):
- Ensuring smooth transition from sales intake to the start of care, establishing trust and credibility with potential new clients and their families- Delivery of client care by comprehensively assessing clients' needs and goals, preparing initial care plans and budgets in partnership with the client and family- Ensuring a comprehensive understanding of Anglicare's strategy, aged care standards and relevant policies and procedures- Ensuring that all client documentation is completed in a timely and accurate manner.
- Skills knowledge and experience:
Diploma of Service Coordination/Community Services, and/or equivalent relevant qualification- Previous experience in delivering exceptional customer service- Previous experience in the care sector and previous experience in undertaking comprehensive assessments in a home setting- Previous experience is a sales role (highly desirable)- Current driver's licence, own vehicle with third party insurance.- Demonstrated experience in the use of technology and systems.

Why You'll Love Working with Us- Supportive Environment: Work in a flexible, supportive setting that allows you to do your best work.- Career Growth: Enjoy opportunities for professional development and career progression.- Exclusive Benefits: Access discounts at over 400 retail, accommodation, and entertainment venues.- Wellbeing Focus: Benefit from regular supervision, mentoring, and a comprehensive induction program.- Fitness Perks: Get discounts to over 800 gyms for you and your family with Fitness Passport.- Tax Advantages: Take advantage of salary packaging options as a not-for-profit organization.- Positive Culture: Thrive in a fun, supportive, and engaged team environment.

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened
- Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse_

Application Close Date: June 13, 2025

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