Customer Analyst

Join to apply for the Customer Analyst role at OpalJoin to apply for the Customer Analyst role at OpalOpal is one of Australasia's leading packaging and paper companies.
We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.Discover the OpportunityWe're looking for a driven Customer Analyst who will be responsible for leveraging data from Microsoft Dynamics 365 and QlikView to deliver actionable insights about Opal Group's key strategic customers.This role aims to create meaningful, data-driven insights to enhance customer outcomes.
The analyst will develop elegant dashboards in Power BI and a suite of reports to identify commercial trends, enabling management and team members to make informed decisions to improve customer relationships and business performance.In this role, you will:Extract, merge, and analyse data from Microsoft Dynamics 365 and QlikView to generate insights focused on Opal Group's key strategic customers.Design and maintain intuitive, visually appealing dashboards to present customer data and commercial trends in a clear and actionable format.Develop a suite of reports that highlight customer behaviour, purchasing patterns, and opportunities for growth or improvement.Collaborate with management and cross-functional teams to understand business needs and translate them into data-driven solutions.Provide actionable recommendations based on data insights to improve customer outcomes, retention, and revenue growth.We're looking for a proactive, energetic individual with a passion for leadership and building strong business relationships.Ideally, you will have:Bachelor's degree in Data Analytics, Business Intelligence, Statistics, Computer Science, or a related field.Minimum of 3-5 years of experience in a data analytics role, preferably with a focus on customer analytics or business intelligence.Advanced proficiency in Microsoft Dynamics 365 and QlikView for data extraction, integration, and visualization.Expertise in creating user-friendly, visually compelling dashboards and reports using data visualization tools (e.g., QlikView, Power BI, or similar).
Experience in a large-scale business environment (e.g., organizations with significant customer bases or revenue streams) is highly desirable.Knowledge of SQL or other data querying languages is a plus.Discover more... by visiting our website at levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAnalystIndustriesPackaging and Containers ManufacturingReferrals increase your chances of interviewing at Opal by 2xGet notified about new Customer Analyst jobs in Burnley, Victoria, Australia.Melbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoReservoir, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 55 minutes agoDandenong South, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoGladstone Park, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoSouth Melbourne, Victoria, Australia 2 weeks agoSouth Melbourne, Victoria, Australia A$65,000.00-A$70,000.00 3 weeks agoDerrimut, Victoria, Australia 2 weeks agoOvernight Guest Services Officer – Front OfficeAlbert Park, Victoria, Australia 1 month agoMelbourne, Victoria, Australia A$37.13-A$37.13 5 days agoMelbourne Airport, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoClifton Hill, Victoria, Australia 6 days agoMelbourne, Victoria, Australia A$74,360.00-A$74,360.00 1 month agoMelbourne, Victoria, Australia 2 days agoCustomer Service Coordinator - HospEquipMelbourne, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 7 hours agoKeilor East, Victoria, Australia 4 days agoWe're unlocking community knowledge in a new way.
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