Virtual Reality Game Master

2 weeks ago

Melbourne, Victoria, Australia Virtual Room Melbourne Full time

We are seeking Game Masters for casual work. You will help us create a top-notch customer experience for children and adults alike, inspiring them with our original multiplayer VR games.

**Why work for Virtual Room?**

You'll be working with the latest and greatest VR technology, inspiring people with your passion for gaming and VR. You'll have a fantastic work environment with friendly co-workers.

**Primary responsibilities**:

- Greet guests in a friendly, enthusiastic and outgoing manner
- Record sales accurately in POS system
- Effectively communicate and demonstrate game mechanics to guests
- Monitor booking system to understand upcoming bookings
- Monitor and resolve minor game faults, report major faults to the manager
- Monitor customers in their gameplay areas, enforce safety rules and report hazards to the manager
- Opening and closing the venue
- Maintenance and sanitisation of VR equipment
- Keep the gameplay, reception and restroom areas clean and tidy
- Assist with store promotions and competitions

**Requirements**:

- At least 18 years old, with legal rights to work in Australia
- At least **2 years of experience** in customer service
- **A current Working With Children Check (WWCC)**:

- **Covid-19 double vaccination**:

- Live in close proximity to Melbourne CBD and **available on short notice**:

- Ability to clearly communicate through written and verbal means
- Ability to work independently, in addition to working as a team
- Ability to work scheduled hours reliably and consistently
- An engaging and fun-loving individual
- Passionate about emerging technology and VR gaming
- Experience tinkering with electronics or building gaming PCs

**Job Type**: Casual

**Salary**: $19.61 - $26.15 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Morning shift
- Public holidays
- Weekend availability

COVID-19 considerations:
Employees must show proof of double vaccination for COVID-19 and are encouraged to wear masks when interacting with customers and when unable to maintain social distance. VR Equipment and common surfaces are sanitised regularly.

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- COVID-19 vaccination certificate (required)
- Working with Children Check (preferred)

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