Virtual Reality Experience Host

7 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $16,000 - $24,000

About the Role

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We are seeking a customer-focused professional to join our team as a Game Experience Facilitator. This role involves providing exceptional service to guests, ensuring their safety and hygiene, and delivering high-end experiences.

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Main Responsibilities:

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  • Guest check-in, briefing, and guidance">
  • Managing in-game sessions and providing hints or clues when necessary">
  • Identifying and troubleshooting technical issues">
  • Party hosting for children's parties and corporate events">
  • Maintenance and cleanliness of virtual reality equipment and facilities">
  • General administration, including social media support">
  • Venue opening and closing procedures">
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Requirements:

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  • 1+ years' experience in customer-facing roles within the entertainment or hospitality industry">
  • Strong oral presentation skills and ability to manage situations under pressure">
  • Ability to work independently and as part of a team">
  • Experience achieving personal and business goals">
  • Possession of a valid Working with Children Check (preferred)">
  • Availability to work weekends">
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Benefits:

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  • Employee discount">
  • Rotating roster with afternoon, day, morning shifts, and weekend availability">
  • Supplementary pay options, including bonus schemes">
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Application Process:

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  1. ">
  2. Please provide your gamer tag (or suggested name if you don't have one)">
  3. State any visa restrictions you may have">
  4. Explain why you'd be a fun person to be around">
  5. Rate your tech savviness from 1 to 5">
  6. Share your current availability">
  7. Provide the length of your commute to our Melbourne location">
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Qualifications:

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  • ">
  • Customer service: 1 year (required)">
  • Working with Children Check (Paid) (preferred)">
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Location:

">In-person work location

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