Claims Resolution Specialist

20 hours ago

Sydney, New South Wales, Australia Insurance Australia Group Full time

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
- **12 month contract opportunity**:

- **Sydney CBD Location & Hybrid Working**

The Specialist, Claims Resolution is responsible for the provision of cost effective and efficient legal services, advice and advocacy for claims within formal dispute processes. It is expected to optimise claims outcomes through the timely and quality management of dispute processes and provides feedback and recommendations to the business to improve claims practice.

As part of Claims Operations, the role is responsible for driving people, customer, financial and risk outcomes that contribute to the overall success of CTP Claims.

Key Responsibilities:

- Prepare submissions and act as an advocate for CTP Claims
- Prepare advice on liability, evidence, quantum and strategy that assist with the early and cost-efficient resolution of claims
- Monitor CTP claims outcomes, detect trends and implement actions to improve claim outcomes
- Contribute the development of agreements
- Lead and support continuous improvement activities in response to legislative changes, case law and other matters as required
- Align work and strategies to the claim's segmentation model - optimising liability and service outcomes
- Drive a team culture of continuous improvement focussed on exceptional service, engaged and capable staff, and evidence-based decision making

Skills & Experience
- Minimum 2 years of technical claims experience in CTP.
- Extensive legal experience including dispute resolution/advocacy
- Ability to balance the drive for improvement with Customer, Regulator, and Community expectations
- Tertiary qualifications/s in law

Ready for anything? Let's talk.

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

  • Claims System Specialist

    4 hours ago

    Sydney, New South Wales, Australia Resolution Life Full time

    About Resolution LifeAt Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.For customers, advisers, companies and the industry, we are making an impact worldwide.Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance...

  • Claims Resolution Specialist

    10 hours ago

    Sydney, New South Wales, Australia beBeeclaims Full time $100,000 - $150,000

    Our organization is seeking a skilled professional to fill the role of Claims Resolution Specialist. This position involves managing complex medical and loss of income insurance claims, supporting individuals through serious illness, injury, or psychological distress.Key ResponsibilitiesEnd-to-end claim management: Manage complex medical and loss of income...

  • Claims Resolution Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeClaims Full time $84,000 - $100,000

    Claims Resolution SpecialistWe are currently seeking a Claims Resolution Specialist to join our organization on an initial 12-month contract.The successful candidate will manage inbound and outbound calls with customers, suppliers, and brokers relating to Commercial Non-Fleet, Corporate Fleet, and Leasing claims.Resolve customer and intermediary issues and...

  • Claims Resolution Specialist

    15 hours ago

    Sydney, New South Wales, Australia beBeeClaims Full time $87,654 - $123,456

    Claims Resolution SpecialistWe are seeking an experienced Claims Resolution Specialist to join our team. This is a key role in managing complex claims, ensuring timely and fair outcomes for injured claimants.Key Responsibilities:Manage a portfolio of common law claims, assessing liability, gathering evidence, and negotiating settlements that support recovery...

  • Claims Resolution Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeClaim Full time $100,000 - $112,000

    Job Title: Claims Resolution SpecialistThis newly created role is responsible for effective resolution of client claims and communication with internal and external stakeholders.Key Responsibilities:Claims resolution and negotiation with clientsEffective communication with internal and external stakeholdersCollaboration with cross-functional teams to drive...

  • Claims Training Specialist

    15 hours ago

    Sydney, New South Wales, Australia Resolution Life Full time

    About Resolution LifeAt Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.For customers, advisers, companies and the industry, we are making an impact worldwide.Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance...

  • Claims Resolution Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

    Job Title: Claims Resolution SpecialistThe successful candidate will be responsible for reviewing and processing warranty claims, ensuring compliance with OEM policies.

  • Claims Resolution Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

    Job Title: Claims Resolution Specialist Job Summary:We are seeking a skilled and experienced Claims Resolution Specialist to manage general insurance claims. The ideal candidate will provide high-quality technical advice and support to clients, ensuring their best interests are protected throughout the claims process. Main Responsibilities:Manage complex...

  • Resolution Claims Professional

    4 hours ago

    Sydney, New South Wales, Australia beBeeClaims Full time $120,000 - $150,000

    Claims Resolution SpecialistOur organization aims to create a safer world through exceptional customer service and outcomes. We foster an inclusive culture that encourages honesty, empathy, and collaboration.The foundation of our approach guides us to deliver outstanding results for our customers, employees, and communities.We seek an experienced Claims...

  • Claims Resolution Specialist

    15 hours ago

    Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $130,000

    We are seeking a dedicated Claims Resolution Specialist to join our team in Parramatta. This is an exciting opportunity for someone looking to take the next step in their career with full training provided.\