Field Service Engineer

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Inorail are the National distributor for Inoxihp Mining Pumps, SMT Scharf rail bound transport/ handling systems specialising in supply and maintenance of longwall pump systems and monorails into the underground coal mining sector.
Our Service Department is seeking a highly self-motivated person for the role of Service Engineer to support our new and existing NSW underground mine-based clients.
Key Responsibilities:
Machine diagnostics and repairs on Inorail equipment
Testing and adjusting of Inorail equipment in operation
Auditing & reporting of Inorail underground equipment
Performing commissioning Inorail equipment on clients sites
Training of customer's personnel
Key Requirements:
Ability to pass a Pre-Employment Medical including Drug & Alcohol screen
Flexibility to travel to various sites as required
Current Australian drivers\' licence and the ability to work in Australia
High technical /mechanical aptitude and a proven high level of customer service
Excellent written and verbal communication skills and good understanding of computer systems
Original Equipment Manufacturer (OEM) experience and field service exposure will also be highly regarded
Reporting to the Operations Manager, you will support our existing customers & develop these relationshipsto optimise equipment availability and reliability. You will be responsible for machine diagnostics and repairs, testing and adjusting of machine operation, and monitoring systems utilising relevant literature and testing equipment. Responsibilities also include training & assisting clients, preventative maintenance inspection reporting, and commissioning of new equipment.
The successful person will be able to demonstrate an appropriate level of technical understanding of the functionality of longwall equipment. You will have excellent interpersonal and communications skills, along with the ability to absorb and impart technical knowledge.
WE OFFER
Package Offer:
A full-time position with attractive remuneration package.
Transparent Communication:
Transparent and open communication is a core value at Inorail. We keep our employees informed about company updates, projects, and milestones, fostering a sense of belonging and unity.
Collaborative Environment:
We firmly believe that the best results are achieved through teamwork and collaboration. Our open-door policy encourages constant communication and idea-sharing across all levels of the organization. You\'ll have the opportunity to work closely with talented professionals from various disciplines, promoting a dynamic and supportive atmosphere.
Employee Empowerment:
We empower our employees to take ownership of their work and make meaningful contributions to our projects. You\'ll have the autonomy to explore innovative solutions and make a real impact on our product development process.
Continuous Learning and Development:
Learning never stops at Inorail. We invest in our employees\' growth and development through training and access to the latest industry resources. Whether you\'re a seasoned professional or just starting your career, there are ample opportunities to enhance your skills and knowledge.
The Recruitment Process
Candidate applications will be reviewed.
Shortlisted applicants will receive a pre-screening phone call.
Applicants will be invited in for a face-to-face interview.
Pre-Employment medical.
Apply online only, include cover letter and current resume, relevant information and references.
Only successful applicants will be contacted.
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Your application will include the following questions:
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
How many years\' experience do you have as a Field Service Engineer?
Do you have a current Australian driver\'s licence?
Are you willing to undergo a pre-employment medical check?
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What can I earn as a Field Service Engineer
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