
Client Success Executive, Anz
4 days ago
From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients' next big idea.
You will be joining a growing team across Australia and New Zealand and have the opportunity to travel to our clients across the country. We provide flexibility, with one to two days working from home, with a great office located conveniently in the city centre. As the world opens up more, you'll have the chance to spend a number of days out on the road seeing clients. You will be positive, friendly and most importantly at ease talking to people across different types of businesses and at various levels.
**What you will be doing**:
- **Growing existing account relationships**. You will be using your excellent communication skills, strong follow-up and sharp attention to detail to build relationships across a portfolio of clients.
- **Delivering Insights.** You will be presenting trends, category and consumer analysis to executive level audiences across Australia. Always in an engaging interactive and confident manner, training will be provided to support you to be successful.
- **Driving value**. You'll put your analysis skills to work to understand our client's businesses as well to develop strategies and action plans to improve the client experience, ensure client retention and enable account growth in partnership with the Account Managers.
- Ultimately you'll be helping our clients to achieve their business objectives
**What we are looking for**:
- **Client centric**: You will come to understand your clients, know their businesses inside out from strategic objectives to organisational structures.
- **Self-Directed**: You don't wait around to be told what to do, you take initiative to solve problems and uncover opportunities, and you are happy to take ownership and accountability for the success of your work and client portfolio.
- **Naturally curious**: You are naturally inquisitive and you'll learn the art of asking open ended questions to help you get to the heart of clients' challenges and goals.
- **Problem solving**:You're creative in how you tackle problems and collaborate both internally and with clients.
- **Words and numbers**: good numerical and verbal reasoning skills are important.
**We Hope You'll Like Our**
- Culture that supports true collaboration whilst embracing remote working.
- Flexible start and end times.
- Blended (office/home) approach to work.
- Approach to personal development where we encourage individuals to grow and share what they've learned.
- Social events, both within the department and across the company.
- Generous annual leave and wider circle employee benefits.
- Additional one day off to celebrate your birthday.
- Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives).
- Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organised by our Mintel Gives (where applicable).
- Mental health and wellbeing support via Modern Health App and Employee Assistance Programme.
- Beautifully designed offices to foster collaboration and fun.
Mintel is an equal opportunity employer that committed to the strength of an inclusive workplace.
-
Client Success Manager
1 week ago
Sydney, New South Wales, Australia Si-Anz Full timeWe are expanding We are delighted to now be extending our services to Australian and New Zealand clients as Study International ANZ Pty Ltd. To support this growth we are creating permanent new positions which will be critical to the success of our ANZ operations.**Position Purpose**Our Client Success Manager will play a key role in developing a positive...
-
Customer Success Manager, Anz
1 week ago
Sydney, New South Wales, Australia Autodesk Full timeJob Requisition ID #25WD88667Position OverviewThe Customer Success Manager plays a pivotal role in driving the success of our selected customers, overseeing the "Onboard," "Use," and "Extend" stages - also known as Post-Sales - of our customer lifecycle with Autodesk solutions.In this role, you will manage your portfolio of selected customers in Australia...
-
Operations Manager ANZ
2 weeks ago
Sydney, New South Wales, Australia Six Degrees Executive Full time $90,000 - $120,000 per yearOur clientis a global manufacturing & distribution business, supplying customers across a wide range of industries. With a strong presence in APAC and a growing investment in supply chain infrastructure, they are known for driving innovation, maintaining exceptional customer delivery standards, and fostering a culture of safety and sustainability. Their...
-
Client Success Executive
7 days ago
Sydney, New South Wales, Australia Inmoment Full time**Client Success Executive****YOUR OPPORTUNITY**Do you want to work in tech and help clients improve their customer experience? Here's an opportunity to work with the leading agency in the industry, who have a track record of helping businesses transform around experience improvements.**WHO WE ARE**At InMoment, we have a saying: #OwnTheMomentsThatMatter. And...
-
Business Development Executive
2 weeks ago
Sydney, New South Wales, Australia beBeeStrategic Full time $100,000 - $120,000Job Description:We are seeking a strategic Business Development Manager to own and grow a portfolio of Trade, Government, Academic clients across ANZ. This is not just about renewals—it's about strategic account expansion, deepening relationships, and unlocking new revenue opportunities.Balancing revenue growth with client success, ensuring long-term...
-
Client Success Executive
1 week ago
Sydney, New South Wales, Australia Institutional Shareholder Services Full timeLet's be #BrilliantTogetherOverviewThe Client Success Executive role provides client service and relationship management to our Australia based clients across the wealth management market. In this role you help will manage the post-sales onboarding, product training, client service, ongoing client engagement and development of client relationships to ensure...
-
Manager, Customer Success Anz Asean Enterprise
3 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeJob Requisition ID #25WD90277Position OverviewThe Manager, Customer Success ANZ ASEAN Enterprise is responsible for leading a team of Customer Success Managers, overseeing a current book of business including 16 enterprise customers in the ANZ ASEAN region. Our Customer Success Managers manage the post-sales stages of onboard, use, and extend with our...
-
Manager, Customer Success Anz Asean Enterprise
2 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeJob Requisition ID #25WD90277Position OverviewThe Manager, Customer Success ANZ ASEAN Enterprise is responsible for leading a team of Customer Success Managers, overseeing a current book of business including 16 enterprise customers in the ANZ ASEAN region.Our Customer Success Managers manage the post-sales stages of onboard, use, and extend with our...
-
Manager, Customer Success Anz Asean Enterprise
2 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeJob Requisition ID #25 WD90277Position OverviewThe Manager, Customer Success ANZ ASEAN Enterprise is responsible for leading a team of Customer Success Managers, overseeing a current book of business including 16 enterprise customers in the ANZ ASEAN region.Our Customer Success Managers manage the post-sales stages of onboard, use, and extend with our...
-
Director of Customer Success
2 weeks ago
Sydney, New South Wales, Australia beBeeLeadership Full time $108,135 - $145,170Customer Success Leadership OpportunityDrive business growth and build strong customer relationships as a leader of our ANZ ASEAN team.About the Role:Develop and manage a high-performing team of Customer Success Managers to deliver exceptional results in the region.Collaborate with cross-functional teams to drive customer success initiatives, enhance...