
Client Services Officer
2 weeks ago
**About us**:
- LISAgroup is a specialist online Life and Income Protection insurance business.
- Platinum advisers with a number of insurance companies
- Established for over 10 years.
- Stable and Growing Team
**About the Role**:
We are currently seeking experienced Sales Support/Administration/ Customer Service staff members to join our team working from our Ormond Office.
We have 2 roles available
10:00am-3pm 3-4 days a week of your choosing
9:00am - 2pm 3 days a week of your choosing
The hours are somewhat flexible.
- Sending General Advice Declaration to clients
- Booking medicals
- Liaising with Insurance Companies
- Liaising with Medical providers (including Dr's surgeries)
- Following up clients for payment details and outstanding items
- Calling clients re questions, dishonours, reviews
- General Compliance
- Xplan notes and updating
- Client Tracking (Work in Progress)
- Answering telephones
- Adviser Support
- Servicing existing client requests as they arise
- General administrative duties associated with an Insurance Business
- Any other reasonable administrative duties
We are looking for someone to work 3-4 days a week 5-6hrs/day
**Qualifications and Experience**:
Life Insurance experience preferred but not essential.
**Benefits**
- Flexible working hours
- Local Office
- Close to public transport
- Warm office environment
**Job Type**: Part-time
Part-time hours: 15-20 per week
**Salary**: $30.00 - $35.00 per hour
Schedule:
- Day shift
Ability to commute/relocate:
- Ormond, VIC 3204: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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