Key Account Manager

5 days ago

Melbourne, Victoria, Australia Commify Uk Ltd Full time

Reporting to the General Manager, the Key Account Manager will be accountable for executing business growth plans, to deliver against the budgeted revenue/gross profit figures across our high-value customers who utilise our messaging products.

**PRINCIPLE DUTIES AND RESPONSIBILITIES**

**The role holder will be responsible for**:

- Driving the organic year on year revenue & profit growth of a small number of named, high-value customers within Commify
- Consistently developing new upsell and cross sell opportunities with the named customers. This will be for both core SMS products as well as key messaging solutions delivered by our Professional Services team
- Complete and take part in account reviews and opportunity reviews to ensure that the established sales process is being followed and plans are being executed upon
- Regularly meet with customers face-to-face to engage, build relationships and networks within the customers (number of meetings attended will be a key performance measure)
- Engaging with key stakeholders across the business, many of whom may be based in the UK or Europe
- Working closely with the Marketing department to improve the effectiveness of on and offline marketing to maximise sales opportunities
- Working closely with the Professional Services team to ensure the smooth delivery of Solutions projects
- Living and demonstrating our values at all times: Passion, Innovation, Ownership, and Integrity.
- Hunting and winning new business to increase our high-value customer portfolio

**SKILLS/EXPERIENCE**:
Essential
- Strong commercial and sales acumen with focus on the customer experience / customer service sector
- Experience of performing sales planning and pipeline management
- Experience in account management or new business development role
- Experience of negotiating engagement pricing and winning long-term, multi-year contractual agreements
- The ability to demonstrate a comprehensive understanding and experience of value-based selling and contracting to large enterprises
- Developing and maintaining strong relationships at both C-level and functional levels
- The highest work standards and structured methodologies
- Ability to multi-task within tight timeframes, and rapidly amend plans and tactics in response to changes in priority or situation
- Detailed planning and control skills
- Experience using internal resources and business partners to provide solutions to customers' challenges
- Strong stakeholder management skills
- Solid influencing and negotiation skills
- Strong interpersonal and communication skills
- A results-driven and target-focussed approach

Desirable
- Experience of selling technology products/services in a SaaS or solutions environment
- Confident presentation skills with experience of presenting to C-Level audiences
- Strong working knowledge of CRM systems, especially SalesForce, including experience of all aspects of the sales cycle and workflow generation

**Job Types**: Full-time, Fixed term
Contract length: 9 months

**Salary**: Up to $100,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Monthly bonus
- Performance bonus

Work Location: One location

  • Key Account Manager

    5 days ago

    Melbourne, Victoria, Australia 1St Executive Pty Ltd Full time

    **Key Account Manager - FMCG**- **Package - circa $120K plus super and Company Vehicle**:- **Looking after one of the largest retailers in Australia**:- **Autonomous role with great support****The Company**Our client is a market leader in this FMCG segment, delivering innovative fresh bakery products to the retail, food service, grocery and convenience...

  • Key Account Manager

    1 week ago

    Melbourne, Victoria, Australia Dsv Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 79961Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia HANSHOW AUSTRALIA PTY LTD Full time $104,000 - $130,878 per year

    About HanshowHanshow is a global leader in electronic shelf label (ESL) and digital retail solutions, serving major retailers worldwide with innovative technology and services. At Hanshow Australia, we are committed to helping retailers enhance operational efficiency, optimize pricing strategies, and deliver superior customer experiences.Position OverviewThe...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Join to apply for the Key Account Manager role at Asahi Beverages. Overview Your Impact The purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Join to apply for the Key Account Manager role at Asahi Beverages.OverviewYour Impact The purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Join to apply for the Key Account Manager role at Asahi Beverages.OverviewYour Impact The purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and...

  • Key Account Manager

    1 week ago

    Melbourne, Victoria, Australia PUMA Group Full time

    OverviewKey Account Manager - Sydney or Melbourne. Join to apply for the Key Account Manager - Sydney or Melbourne role at PUMA Group.Get AI-powered advice on this job and more exclusive features.SPEED & SPIRIT are the values that guide our candidates: BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to...

  • Key Account Manager

    1 week ago

    Melbourne, Victoria, Australia PUMA Group Full time

    OverviewKey Account Manager - Sydney or Melbourne. Join to apply for the Key Account Manager - Sydney or Melbourne role at PUMA Group.Get AI-powered advice on this job and more exclusive features.SPEED & SPIRIT are the values that guide our candidates: BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to...

  • Key Accounts Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeAccountability Full time $90,000 - $120,000

    Job Title: Key Accounts ManagerWe are seeking a highly motivated and experienced Key Accounts Manager to join our team. As a Key Accounts Manager, you will be responsible for driving business growth and maximising value across VIC.Key Responsibilities:Grow the Market: Develop and execute strategies to drive new business opportunities across VIC, targeting...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Asahi Beverages Full time $80,000 - $120,000 per year

    Your ImpactThe purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer's organisation and the drivers and barriers to their buying behavior to drive volume and profitabilityKey AccountabilitiesDevelop the account plan incorporating range...