Scheduling Officer

4 days ago

Perth, Western Australia Therapy Focus Full time

Location:

- Maddington
- Employment Type:

- FP - Full-Time Permanent
- Closing Date:

- 10 Aug 2025

Join us at Therapy Focus, where every day counts, impact lasts, and your unique contributions are celebrated. We're seeking an experienced **Scheduler**to join our team of courageous multi-disciplinary clinicians dedicated to extraordinary care for people with a disability, at every stage of life.

**Your role**

Grow with us Work alongside skilled people leaders and embrace learning through mentorship, development days, research, conferences, and reflection.

This is a **full time, permanent**position located at our **Maddington**office.
Reporting to the Scheduling Team Leader, your key responsibilities will include:

- Plan, organise and schedule appointments between customers and clinicians
- Utilise customised scheduling software and your superior analytical skills to set up, modify and maintain the scheduling of appointments for clinical teams
- Work as part of the larger scheduling function to ensure scheduling for the entire business is completed in an efficient and timely manner
- Ensure the integrity and accuracy of all information held on the scheduling system
- Effectively communicate with possible demanding internal and external customers to diffuse conflict
- Resolve appointment conflicts for clinicians and customers in a time efficient manner
- Provide assistance with caseload planning
- Previous scheduling experience ideally in the health or disability support sector
- Be a customer-centric Individual focusing on delivering extraordinary service
- Analytical problem solving skills with the ability to multitask and solve problems quickly
- Excellent written and verbal communication
- Ability to work autonomously and collaboratively as part of a team
- Excellent organisational and time management skills with the ability to prioritisation tasks
- A sense of responsibility and ownership of your role and responsibilities
- High attention to detail

**What's in it for you?**
- Maximise your earnings with salary packaging up to $15,900 for living expenses and $2,650 for meals and entertainment - boosting your take-home pay
- 5 weeks of annual leave, 2 wellness days, plus an additional cultural leave day
- Access to discounted gym and pool facilities across WA for you and your family
- Unlock an extra 3.5 days each year with our competitive 37.5 hour work week
- Long service leave after 7 years of tenure
- Stay covered for less with discounted health insurance
- Flexible work arrangements
- Work essentials provided, from tech to uniform, plus fully compensated travel and free parking at all Therapy Focus sites
- Comprehensive care; supporting your medical, safety, and mental health needs through life's ups and downs
- Celebrate excellence with our annual peer-nominated awards
- Discover job satisfaction while making a meaningful impact
- Be part of values-driven team with career progression opportunities

If it sounds like we're the right fit for you and you're ready to take the next step in your career.

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