Scheduling Officer

5 days ago

Perth, Western Australia Ballycara Limited Full time

**Introduction**:
BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.
At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.
We inspire healthy and happy living through our SONA (Happiness) values and enhance our employee's wellness through the following employee benefits:

- Emotional Wellness: Enhance your happiness. Enjoy a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it.
- Physical Wellness: Improve your health and wellbeing with a fitness allowance for remedial massage, outdoor wellness gear, yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness
- Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance
- Financial Wellness: Access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our TELUS Health EAP and wellbeing portal

**Description**:
**About the role**:
We are seeking an experienced and highly motivated Scheduling/ Customer Service Officer to join our BallyCara Home Care Team located in Scarborough. Our Home Care Team provides services to our older community, 65+ to assist them in continuing to live in their own homes with dignity and care.
If you thrive in a high-energy setting, possess exceptional problem-solving abilities, and are adept at juggling multiple priorities, this is an exciting opportunity to contribute to the success of our dynamic workplace.
**Skills and Experiences**:
**To be successful you will have**:

- Minimum 2 - 3 years' experience in a rostering or scheduling role and/or a minimum of Certificate III in Administration fields, or qualification at Diploma level in Human Services or Business will be highly regarded
- Demonstrated customer service experience (preferably telephone-based)
- Understanding and knowledge of the Social, Community, Home Care and Disability Services Award will be highly regarded
- Experience working with rostering/ scheduling software (Lumary/ Skedulo will be highly regarded)
- Optimal time management and organisational skills
- Ability to respond to multiple departments' priorities.
- Identify opportunities for improved efficiencies in scheduling
- Effective interpersonal and negotiation skills
- Ability to prioritise and work to deadlines
- Advanced administration skills and computer literacy
- Kind, positive and compassionate
- Insightful, using emotional intelligence
- Demonstrates initiative
- Be willing to obtain a National Police Certificate through BallyCara

We appreciate the interest of all applicants, and while we thank everyone for their submissions, only those who are successful will be contacted for an interview.

  • Scheduling Officer

    4 days ago

    Perth, Western Australia CPE Group Pty Ltd Full time $104,000 - $130,878 per year

    Scheduling OfficerCPE GroupAbout UsWe are a family-owned company and for more than 25 years we have been caring for our clients in their own homes throughout the Perth Metro area, providing the highest level of professional care across multiple client groups including Aged Care, Veteran's Affairs, Disability and Private Care.Our core values of...

  • Scheduling Officer

    1 hour ago

    Perth, Western Australia Therapy Focus Full time

    Location: JoondalupEmployment Type: FP - Full-Time PermanentClosing Date: 30 Sep 2025About usJoin us at Therapy Focus, where everyday counts, impact lasts, and your unique contributions are celebrated. Therapy Focus is an established not-for-profit community service provider and a respected leader in the disability support sector. We are a values driven...

  • Scheduling Officer

    4 days ago

    Perth, Western Australia Water Corporation Full time

    We have a fixed term (until August 2025) opportunity for a **Technical Officer - Scheduling** based at our Canning Vale office. As the first point of contact for crews, contractors and the Operations Centre, you'll be a pivotal player in delivering flawless service to our customers. You must be able to commit to working on a rotating roster with 3 other...

  • Scheduling Officer

    5 days ago

    Perth, Western Australia Alzheimers Wa Full time

    Join a dementia peak body- Opportunity to salary package up to $15,900 per annum- 5 weeks of annual leave and 17.5% leave loading**About Us**:Established in 1982, Alzheimer's WA provides care, support, awareness and information to assist people living with dementia, as well as their families and carers.Our services include advocacy, education, partnerships,...

  • Scheduling Officer

    5 days ago

    Perth, Western Australia Service Stream Full time

    Primary LocationWelshpool, WAJob Description SummaryExciting opportunity to join TechSafe's National division, working closely with the wider administration team to provide contract support.About the RoleService Stream's TechSafe division are currently seeking a Scheduling Administration Officer to join our team on a Casual engagement, based in either WA,...

  • Scheduling Officer

    5 days ago

    Perth, Western Australia Therapy Focus Full time

    Location:- Maddington- Employment Type:- FP - Full-Time Permanent- Closing Date:- 10 Aug 2025Join us at Therapy Focus, where every day counts, impact lasts, and your unique contributions are celebrated. We're seeking an experienced **Scheduler**to join our team of courageous multi-disciplinary clinicians dedicated to extraordinary care for people with a...

  • Scheduling Officer

    5 days ago

    Perth, Western Australia Therapy Focus Full time

    Location:- Yangebup- Employment Type:- FP - Full-Time Permanent- Closing Date:- 30 Sep 2025**About us**- Join us at Therapy Focus, where everyday counts, impact lasts, and your unique contributions are celebrated. Therapy Focus is an established not-for-profit community service provider and a respected leader in the disability support sector. We are a values...

  • Scheduling Officer

    4 days ago

    Perth, Western Australia Therapy Focus Full time

    Location:- Butler- Employment Type:- FT - Full-Time Temporary- Closing Date:- 30 Sep 2025**About us**- Join us at Therapy Focus, where everyday counts, impact lasts, and your unique contributions are celebrated. Therapy Focus is an established not-for-profit community service provider and a respected leader in the disability support sector. We are a values...

  • Scheduling Officer

    4 days ago

    Perth, Western Australia Therapy Focus Full time

    Location:- Joondalup- Employment Type:- FP - Full-Time Permanent- Closing Date:- 30 Sep 2025**About us**- Join us at Therapy Focus, where everyday counts, impact lasts, and your unique contributions are celebrated. Therapy Focus is an established not-for-profit community service provider and a respected leader in the disability support sector. We are a...

  • Rostering and Scheduling Officer

    3 days ago

    Perth, Western Australia Juniper Aged Care Full time

    Rostering and Scheduling Officer - Fixed TermJoin to apply for the Rostering and Scheduling Officer - Fixed Term role at Juniper Aged CareOverviewWe are currently seeking a Rostering and Scheduling Officer to join our Juniper Home and Community Care team in our Bentley office.ResponsibilitiesEnsure the continuous and efficient allocation of client...