Tunnel System Technician

1 day ago

Sydney, New South Wales, Australia Apg Workforce Full time

Maintain and support tunnel OMCS, SCADA, PLCs, and safety systems to ensure 24/7 operations. $70/hr + super, Tweed Heads, 6-month Assignment.
Tunnel System Technician (x2)
Location:
Tweed Heads, NSW
Rate:
$70 per hour + super
Duration:
6 months Assignment (with possible extension)
Hours:
40 hours per week (on-site, 5 days)
Start:
ASAP
About the Role
Transport for NSW is seeking
2 experienced Tunnel System Technicians
to join the Tunnels & Ferries Team under Road Maintenance & Resilience. Reporting to the
System Engineer
, you will be responsible for monitoring, maintaining, configuring, and upgrading operational management and control systems (OMCS) and associated tunnel safety technologies.
This role plays a critical part in ensuring the reliability, safety, and availability of tunnel systems in a
24/7 operating environment
.
Key Responsibilities
Attend to reported failures of OMCS equipment (servers, storage, and network) and software on a rotating callout roster.
Conduct monitoring, preventative maintenance, configuration, and backup of specialised OMCS infrastructure including PMCS, TMCS, PLCs, operating systems, and applications.
Act as the first point of contact for OMCS issues reported by RTOC, triaging and directing faults to the appropriate internal or external team.
Coordinate with vendors and internal stakeholders to minimise downtime and restore failed systems.
Maintain detailed records of system faults, defects, and maintenance activities.
Contribute to continuous improvement by developing technical work instructions and procedures.
Required Skills & Experience
Proven experience maintaining
SCADA/industrial control/safety-critical systems
(or comparable industries).
Strong troubleshooting skills across
virtual platforms, operating systems, and software
(Microsoft Windows, VMware vCenter, Veeam Backup, Solarwinds, Genetec, Studio 5000).
Hands-on experience with
PLCs, enterprise servers, and network platforms
(CCNA or equivalent desirable).
Cert IV or higher in
Control Systems, Electronics, IT, Computer Science, or Communication Networks
, or equivalent professional experience.
Current Australian driver's licence (minimum Provisional P1).
Willingness to work on-call and travel to other tunnel assets when required.
Key Challenges
Ensuring high availability of tunnel systems in a
24/7 operational environment
with limited maintenance windows.
Coordinating effectively with both internal teams and external vendors to minimise disruptions.
Stakeholders
Internal:
Traffic Operations Team, Customer Service Operations Team
External:
OMCS Vendors, contractors, and other key partners
Why Join Us?
At Transport for NSW, you'll play a vital role in keeping NSW moving by ensuring the safe and efficient operation of critical tunnel systems. You'll be part of a collaborative team environment, contributing to one of the state's most vital infrastructure networks.

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