Program Assistant

5 days ago

Ballarat, Victoria, Australia Ballarat Health Services Full time

**Program Assistant (Administration)**
**Allied Health Directorate**
**Permanent Part Time - 7.6 hours (1 day) per week**
**HS1 ($29.57 base rate per hour).**

The Allied Health Directorate currently has opportunity for a Program Assistant (Administration) to join our team in a permanent part time capacity.

As a Program Assistant with us you have opportunity to support community members along their allied health-care journey with BHS, by providing first class customer service for our clientele and dedicated administration support to our clinical teams. You will be part of a small friendly team of "P.A.s", working collaboratively to achieve our goals.

This 1 day per week role provides administration support, including waitlist management, data entry, and other day-to-day tasks for two key allied health programs:

- The Osteoarthritis Hip and Knee Service (OAHKS), delivered by the Physiotherapy team
- The Voice, Swallowing and Airways assessment service, provided by our Speech Pathology team

Additionally, you will also have the opportunity to experience the variety of other PA team tasks, which include "front of house" reception duties for our allied health programs at the Ballarat Base Hospital and Queen Elizabeth Centre (QEC), and operation of the QEC phone switchboard.

Your communication and interpersonal skills will be of the highest standard, including the ability to identify and solve problems constructively, listen, and relay information.

We are looking for a person who thrives working in a fast-paced environment, has good judgement, and the ability to adapt with competing demands.

Relevant experience in a community or health environment is desirable.

Please include your Resume, Cover Letter and address the Key Selection Criteria.

**How to apply**

Click **APPLY** or contact Samantha Canny, Program Assistant Coordinator on 5320 3700 for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._

**Selection Criteria**
- Essential : Please outline your previous administration and customer service experience, and how you believe it sets you up for success in the role
- Essential : Describe your understanding of privacy and confidentiality principles, including examples of how you have applied them in the workplace if possible
- Essential : Please describe a example of your work that illustrates your organisational skills and your ability to prioritise and work independently / with mínimal supervision
- Essential : Please provide an example that illustrates your excellent communication and interpersonal skills, and your ability to develop and maintain relationships with members of the general public or stakeholders external to an organisation you've worked for.
- Desirable : Do you have a certificate in business administration or similar?

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