Aftersales Customer Service Officer

6 days ago

Melbourne, Victoria, Australia Page Personnel Full time

Mount Waverley location, free parking onsite
- Outstanding Team-based Role

**About Our Client**:
Reporting to the Aftersales Manager, the main duties include, but are not limited to:

- Answering calls from clients about their repairs, install feedback, and troubleshooting product issues.
- Directing customer to the repairs portal and scheduling a technician to assist on-site.
- Empathising with customers surrounding errors or mistakes and promptly assisting them.
- Maintaining and building customer relationships by providing outstanding customer service, daily.
- General administrative duties and ad-hoc tasks as required.

**The Successful Applicant**:
Our client is seeking a proven and dedicated Customer Service Officer (Aftersales) who has an excellent phone manner and has an ability to empathise with customers when they call in. You will have excellent communications skills and the ability to prioritise tasks correctly, actioning what is most important asap. You will be required to be in the office five-days per week and you will be provided an excellent training program.

**What's on Offer**:
You'll be joining an already established team that values, fun, respect, and teamwork plus additional benefits of:

- Located in Mt. Waverley, with Free Parking Available On-Site.
- Permanent, Full-Time role.
- $60K - $65K plus Superannuation, Pending Experience
- Outstanding Team-Based Role.

  • Aftersales Customer Experience Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $65,000

    Aftersales Customer Service OfficerOur company is seeking a dedicated and skilled professional to join our team as an Aftersales Customer Service Officer. This role involves interacting with customers via phone, empathizing with their concerns, and providing outstanding customer service.The ideal candidate will have excellent communication skills, be able to...

  • Aftersales Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Jameel Motors Full time $80,000 - $120,000 per year

    Company:Jameel Mobility Au Co (JMAu)Job Title:Aftersales Support Specialist, AustraliaLocation:Melbourne, AustraliaCompany Profile:We are a middle eastern diversified conglomerate operating in sectors like mobility, financial services, energy and environment, health, and investments. In the Asia Pacific region, our operations span across multiple markets...

  • Hvac Aftersales Technical Support

    7 days ago

    Melbourne, Victoria, Australia MDHOME-MIDEA AIR CON AUSTRALIA Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.HVAC Aftersales Technical Support – MBT Commercial Air Conditioning Full-Time Midea Appliances Australia | Dandenong South, VICMidea Group is one of the world's leading manufacturers of home appliances.As the Australian subsidiary, Midea Appliances...

  • HVAC Aftersales Technical Support

    2 weeks ago

    Melbourne, Victoria, Australia MDHOME-MIDEA AIR CON AUSTRALIA Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.HVAC Aftersales Technical Support – MBT Commercial Air ConditioningFull-TimeMidea Appliances Australia | Dandenong South, VICMidea Group is one of the world's leading manufacturers of home appliances. As the Australian subsidiary,Midea Appliances...

  • Hvac Aftersales Technical Support

    7 days ago

    Melbourne, Victoria, Australia Mdhome-Midea Air Con Australia Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.HVAC Aftersales Technical Support – MBT Commercial Air ConditioningFull-TimeMidea Appliances Australia | Dandenong South, VICMidea Group is one of the world's leading manufacturers of home appliances. As the Australian subsidiary,Midea Appliances...

  • Aftersales Warranty Customer Support Representative

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $65,000 - $70,000

    Exceptional Customer Service SpecialistWe are seeking an exceptional customer service specialist to join our team.The ideal candidate will provide outstanding support and service to customers in an aftersales/warranty capacity, collaborating with diverse stakeholders including customers, end-users, and contractors to resolve on-site issues.Utilize commercial...

  • HVAC Aftersales Technical Support

    2 weeks ago

    Melbourne, Victoria, Australia MDHOME-MIDEA AIR CON AUSTRALIA Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.HVAC Aftersales Technical Support – MBT Commercial Air ConditioningFull-TimeMidea Appliances Australia | Dandenong South, VICMidea Group is one of the world's leading manufacturers of home appliances. As the Australian subsidiary,Midea Appliances...

  • Aftersales Representative

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $65,000 - $75,000

    Our customer solutions division is seeking an aftersales representative to play a key role in delivering exceptional experiences and careers.We are committed to fostering a safe, welcoming environment that encourages skill enhancement and personal growth. Our team offers opportunities to develop new abilities and experiences within the company.As a leader in...

  • Aftersales Operations Manager

    7 days ago

    Melbourne, Victoria, Australia Inchcape Full time

    Trivett Automotive Retail Brand is represented by our individual dealerships who are located around Australia. These dealerships serve to present our brand partners products and services. Trivett Automotive Retail Brand is not necessarily seen by our customers, but the philosophy of what we stand for is felt through the experience delivered by our...

  • Automotive Aftersales Specialist – Expression of Interest

    1 week ago

    Melbourne, Victoria, Australia Bastion Group Full time $60,000 - $90,000 per year

    We are seeking experienced Automotive Aftersales Specialists for several upcoming opportunities towards the end of this year, with the potential for ongoing positions.Sydney or Melbourne (flexible location)About the rolesYou will play a key part in supporting vehicle aftersales, technical operations, and customer service. Opportunities are available across a...