Lobby Lounge Head Host

**Job Number** 24020649

**Job Category** Food and Beverage & Culinary

**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**The Ritz-Carlton Melbourne** is looking for **Lobby Lounge Head Host **to join the team on a **Part-Time** basis

**JOB SUMMARY**
This is your chance to join one of Australia's leading luxury hotel brands, The Ritz-Carlton, Melbourne dining outlets offer sweeping expansive views across the city which provide the perfect backdrop for an experience that's singularly Melbourne.

The Ritz-Carlton, Melbourne is looking for an enthusiastic and driven an experienced, dedicated, reliable and motivated individual to be the welcoming face of our Signature Lounge and Bar. The Signature Lounge and Bar will be offering an all-day menu, along with an elegant, elevated high tea experience. Your main responsibilities will be to lead the lounge and bar host/hostess team, ensure high customer satisfaction in the lounge by anticipating and fulfilling the needs of our guests. To build strong personalized rapport with both internal and external guest, and supporting the team as needed. Assist management team to hire, train, coach and empower talent for continuous growth and consistency in service quality.

This is a rare opportunity to be a part of the inaugural Ritz-Carlton, Melbourne opening team. We're looking for a professional who inspires innovation, drives excellence & fosters elevated guests experiences.

Working alongside some of the most talented and driven professionals in the industry, this role sees your passion for guest services and restaurant reservation management aid in the success of our Signature Restaurant.

This could be the career opportunity you've been waiting for.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 3+ years' experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3-years' experience in the food and beverage, culinary, or related professional area.
- Beneficial to have prior five-star hotel mixed with standalone restaurant experience, especially using table management system (e.g., sevenrooms, open table)
- Strong organization & communication skills required for this role.
- Must have a Victorian RSA certificate & full Australian working right.

**Perks, Rewards, Motivations**
- The best hotel training opportunities produced independently by **The Ritz-Carlton Melbourne **and internationally recognized training programs by Marriott International.
- Access to Marriott's award-winning Live Fully Rewards Program
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends.
- Discounts on food & beverage across all our hotels.
- Recognition programs to keep you motivated.
- Wellbeing & mindfulness programs to ensure you stay healthy.
- Employee Assistance Program
- Dry cleaning or work clothes
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.