Key Account Manager

7 days ago

Melbourne, Victoria, Australia Booking Full time

**Function description**:
**This full time position will be based in our Sydney office.**

**Key Responsibilities**:

- Be a relationship builder for various internal and external stakeholders that are involved in the specific Key Chain;
- Train, consult, monitor, support internal and external stakeholders in handling the Key Chains in order to optimize their performance;
- Analyze Key Accounts on global level, national level and on local/Property level;

**Knowledge**:

- In depth knowledge of the online travel industry;
- Strong knowledge of Channel Management;
- Excellent knowledge of OTA products and services is preferred;
- Fluent English speaker and writer.

**Skills**:

- Ability to demonstrate strong networking skills in order to connect with different internal and external stakeholders;
- Ability to adjust communication style depending on the stakeholder;
- Ability to deliver engaging presentations to various audiences;
- Ability to read and interpret multiple data sources in order to define short/medium/long term goals;
- Ability to plan and prioritize workload in line with business needs;
- Ability to be open to new approaches and ideas when finding solutions for partners;
- Strong Customer Experience focus and proactive attitude.

**Qualification**:

- 2-5 years of experience in a relevant key account management function;
- Affinity/experience within e-travel and/or hotel/travel industry.
- University background in Hospitality is preferred;
- Availability up to travel 50% of the time.

**Pre-**Employment** **Screening**:

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