
Transition Coordinator
2 weeks ago
Change Management Specialist
The role of Change Management Specialist is pivotal in ensuring seamless transitions and efficient operations within an organization. This individual will be responsible for identifying, validating, and assessing change requirements to guarantee compliance with established protocols.
Identify potential change requirements, including responding to requests for change
Validate change requirements
Assess change requirements
Categorize changes
Seek technical, emergency, and deployment approvals
Conduct reviews of changes, including identifying and conducting formal reviews
Request re-scheduling and re-scoping of change records
Close change records
Key Responsibilities
Attend process forums as required
Support the process community by cascading information to other process participants and stakeholders
Identify process continual improvement opportunities
Receive and respond to hierarchical escalations where required
Requirements
5+ years of experience in ITSM Change and Release Manager or a similar role
Minimum Negative Vetting 1 (NV1) AGSVA Security Clearance
Ability to manage customer expectations
Ability to mentor junior team members and collaborate with customers and other service providers
Strong communication skills
Ability to present complex information to both technical and non-technical audiences
Practical knowledge of Defence SIAM Change processes
About Us
This organization is committed to building better futures for our customers, colleagues, environment, and communities. We offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.
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