Conciliation Officer
1 week ago
Do you enjoy working with a diverse range of people? Do you have exceptional communication skills? Can you stay calm in the face of pressure and find your way to an outcome? Then this could be the opportunity you've been looking for
Access Canberra has recently implemented a new compulsory conciliation power that empowers the Commissioner for Fair Trading to require a business to attend a compulsory conciliation with a consumer to attempt dispute resolution.
A compulsory conciliation is an alternative means of resolving a dispute, rather than directly proceeding with legal action, which can be time consuming and costly. A compulsory conciliation conference involves fewer formalities than Tribunal or Court proceedings, usually takes one - three hours to complete and is free of charge.
Access Canberra is looking for a Conciliation Officer to join our team. You will be responsible for conciliating matters under the Australian Consumer Law and will play a vital role in embedding this new scheme.
The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply. Hear about CMTEDD from some of our staff.
**Notes**:This position will be moving to a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.
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Conflict Resolution Specialist
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Canberra, ACT, Australia beBeeDispute Full time $92,600 - $111,000The role of a Conciliation Officer is to resolve disputes between businesses and consumers in an efficient and effective manner.This position plays a vital part in the implementation of a new scheme that empowers the Commissioner for Fair Trading to require businesses to attend a compulsory conciliation with a consumer to attempt dispute resolution.A...
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Aps6 Case Management Officer
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