Network Controller

Secure & long term employment with Australasia's leading bus operator
- Diverse, inclusive & supportive work environment to help you succeed
- Ample opportunities for development & career progression locally & interstate

**The opportunity**:
Kinetic prides itself on delivering safe, clean and reliable bus services to our valued communities and taking proactive measures to ensure there are mínimal disruptions to our services. Our in-house **Operations Control Centre** plays an integral part in making this a reality by monitoring minute-by-minute movements of our buses along the network and remotely supporting our Bus Drivers with navigating various on-road situations.

As we continue to grow our team, we are on the lookout for a **Network Controller** that is a natural when it comes to engaging with frontline staff and exercising sound judgement to provide solutions that improve service delivery. You will side with a collaborative **Network** team that allows opportunities for cross-training and exposure in other areas of the business, gaining a diverse skillset to grow internally. We also run a dedicated **Car to MR/HR bus licence upgrade program** with all expenses covered, allowing you to experience the services we love to deliver first-hand.

**What you can expect**:

- Coordinate operational movements in relation to scheduled bus services, routes, and to meet requirements for maintenance and fuelling.
- Implement developed plans for scheduled service requirements, ad-hoc requests from Operations for Bus Driver changeovers, and ad-hoc requests from Assets for vehicle changeovers.
- Review and provide cover in the event of unexpected needs due to instances such as vehicle breakdowns, staffing changes, late running of buses, passenger demand, poor weather etc.
- Provide information to Operations to help them minimize the impact to customers due to service disruptions, emergencies or incidents.
- Record and report on accidents, incidents and the recovery plan for driving activities including staff & vehicle incidents via company systems and any adverse driver behaviour.
- Provide timely support to Bus Drivers during emergencies and incidents in line with company procedures.
- Assist in the on-ground management of charters and special events including route diversion planning.

**The boxes you'll tick**:

- A connection with our values - Passion, Integrity, Respect, Authenticity, Humility.
- Demonstrated experience in an operational environment including the coordination of teams and monitoring their adherence to procedures.
- Ability to build rapport within a team and effectively engage with diverse people in person, via radio or via phone.
- Minimum C class drivers licence (MR licence preferred or willingness to obtain as driving buses is required for all Kinetic staff).
- A valid State Driving Authority and Working with Children's Check (or willingness to obtain).
- Current Nationally recognised First Aid and CPR certificates (or willingness to obtain).
- Knowledge of bus route services and the local transport network desired.

**Why Kinetic**:

- We are Australia's and New Zealand's leading mass transit bus operator and are rapidly growing internationally.
- We have a diverse, inclusive, and supportive work environment that enables you to succeed.
- We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.
- We offer secure and long term employment with genuine career progression opportunities locally and interstate.
- We have free on-site car parking available for all employees.

**About us**:
Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than **100 million passengers** per year across some of the most recognisable names in bus transport. We deliver these services through our team of over **7300 people** and fleet of over **4900 buses**.

As a business who genuinely cares about our **customers**, our **people**, and our **environment**, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

**How you apply**:
Kinetic is proud to be an **Equal Opportunity Employer** and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

If you're ready for a challenging and rewarding career with Kinetic then click the **'Apply'** button now

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