Operations Coordinator

Join to apply for the Operations Coordinator role at Toll Group21 hours ago Be among the first 25 applicantsJoin to apply for the Operations Coordinator role at Toll GroupGet AI-powered advice on this job and more exclusive features.About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world.
Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small.
We have been supporting our customers for more than 130 years.
Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries.
We are proudly part of Japan Post — Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world.
Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small.
We have been supporting our customers for more than 130 years.
Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries.
We are proudly part of Japan Post — a vital role in enabling sustainable, global supply chains with Transolve Global , Australia .
With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do.
As a recognised global brand with long-term success, we're passionate about progress.
That means adapting to change and transforming how our customers experience world-class freight forwarding solutions.
In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions.
Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress.
And we're always looking out for each other's wellbeing.
We take pride in rising to any challenge to deliver what matters.
Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.The RoleJoin a Fast-Paced Team Where Operational Excellence Meets Outstanding Customer Service
Are you passionate about delivering top-tier service and driving operational success?
As the Operations Coordinator for our Bulk Liquids, Food & Beverage Solutions business unit, you'll be instrumental in delivering seamless, high-quality service to both internal and external stakeholders.
Drawing on your comprehensive understanding of our company, industry, products, and services, you'll serve as the operational backbone—managing shipments end-to-end while consistently meeting key performance indicators and service level agreements.
Client satisfaction will remain at the heart of everything you do.As An Operations Coordinator, You Will HaveCustomer Service & Communication - Respond promptly to customer enquiries, provide proactive updates, and ensure clients are correctly informed with shipping and delivery details.Issue Resolution & Collaboration - Resolve customer matters, escalate issues to the Senior Operations Coordinator, and collaborate across departments to identify shipment-related opportunities or problems.Operational & Sales Integration - Act as a key contributor to both operational and sales teams, supporting initiatives to enhance customer experience, products, and services.Shipment Monitoring & Quality Assurance - Oversee client shipments from order placement, ensuring no delays, and maintain quality standards throughout shipment processes.Documentation & Reporting - Manage import/export documentation, invoicing, cargo reporting, and prepare customer reports using CargoWise.Compliance & SOP Implementation - Follow company policies, support SOP development, maintain accurate client data, and meet operational KPIs.About YouTo be successful in this role, you will need:SkillsExcellent computer skills (Microsoft Outlook, Excel and Word)Experience with CargoWiseExperience with Flexitanks and ISOtanksExperience with Dangerous Goods handlingExperienceIndustry Experience - Over 5 years in Operations and Customer Service within Freight Forwarding.Customer Focused - Strong communication skills, proactive attitude, and attention to detail.Adaptable & Eager to Learn - Open to new challenges and flexible in daily responsibilities.Organized & Efficient - Skilled in time management and prioritization.Solution-Oriented - Effective problem solver across diverse situations.Collaborative & Motivated - Reliable team player with a driven and confident mindset.What moves you?
At Toll, you can help play a vital role in delivering what matters.
From food, fuel, medicine and rescue services, we keep businesses and communities thriving.
Every day brings change.
We see that as an opportunity.
To be curious.
To ask the right questions.
And build meaningful connections.
Because finding new ways to solve problems is what we do.
With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress.
We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact.
Learn and grow with industry-leading training, alongside talented experts.
Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you don't meet all the requirements?
If you have similar skills and are willing to learn then we encourage you to apply anyway.
We know that some people hesitate to apply for jobs unless they meet every single qualification.
At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Toll Group by 2xGet notified about new Operations Coordinator jobs in Sydney, New South Wales, Australia.Operations Coordinator | Full-Time | Pitt StreetSydney, New South Wales, Australia 4 weeks agoParramatta, New South Wales, Australia 4 days agoFulfilment Operations Coordinator - Full TimeMillers Point, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoCustomer Experience & Operations CoordinatorSydney, New South Wales, Australia A$65,000.00-A$70,000.00 1 month agoSutherland, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$55,000.00-A$80,000.00 2 months agoSydney, New South Wales, Australia 4 weeks agoSutherland, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoNorth Ryde, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoHomebush, New South Wales, Australia 2 weeks agoSutherland, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoMacquarie Park, New South Wales, Australia 3 days agoMacquarie Park, New South Wales, Australia 2 weeks agoSutherland, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoSt Leonards, New South Wales, Australia 3 days agoDarlinghurst, New South Wales, Australia 1 month agoWe're unlocking community knowledge in a new way.
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