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Overview
BWCPM Administration Assistant role at St Vincent's Health Australia.
Fixed Term (3 months), Part Time (up to 32 hours per week across 4 days).
About The Company
St Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service with more than 6,000 staff across 18 sites in Melbourne.
SVHM provides a diverse range of adult clinical services and is a not-for-profit Catholic healthcare provider.
About The Department
The Barbara Walker Centre for Pain Management is a multidisciplinary pain service offering assessment and treatment for persistent pain.
It includes medical and allied health staff working as an integrated team.
BWCPM is part of the Health Independence Programs at SVHM.
About The Role
Join a well-established administration team, providing a full range of administrative support to the BWCPM department in line with SVHM policies and values.
The classification for this position is HS2 (66,768.00 per annum, pro rata).
Duties
Meet and greet patients attending BWCPM
Provide an efficient and organised reception area
Enter required data into multiple data management systems
Medicare billing and reconciliation
Management of waiting list and appointment bookings
Report to the Administration Team Leader
Qualifications, Skills And Experience
Year 12 or equivalent numeracy and literacy
Experience in reception/administration in a busy environment
High degree of computer literacy
Professional telephone manner and empathy for patient care
Excellent communication and organisational skills with ability to multi-task
Prior healthcare administration experience desirable
Knowledge of medical terminology and Medicare billing desirable
Benefits
Salary Packaging
Employee Assistance Program
Work for one of Australia\'s leading hospital groups
Application
Please attach your resume and cover letter to your application.
All appointments are subject to a satisfactory National Police Certificate.
Shortlisting will commence immediately and the advertisement may close early if a suitable applicant is sourced.
SVHM promotes a welcoming, safe, equitable and inclusive work environment for Aboriginal and/or Torres Strait Islander Employees.
See Reconciliation Action Plan for details.
Contact
Samantha Corrie
Additional Context
The Barbara Walker Centre for Pain Management is a multidisciplinary service with a wide range of clinical experiences and ongoing training opportunities.
BWCPM is part of the HIP suites of services and collaborates with SVHA and NRCH.
Some duties may require work at multiple HIP hub sites as directed by the HIP manager.
Health and Safety
Attend general hospital orientation within 3 months of commencement
Protect health and safety of self and others; comply with all safety policies
Report incidents, complete Fire and Emergency Training annually, and complete Workplace Culture and Equity Training annually
Incumbent Capabilities
Selection Criteria: essential and other requirements as listed
Selection Criteria
5.1 Essential Registration, License Or Qualification Requirements: Year 12 or equivalent
5.2 Other Essential Requirements: advanced administrative support, MS Office proficiency, strong communication, healthcare reception experience, medical terminology knowledge, public health billing familiarity, autonomous and team work capability, strong planning and organisational skills, commitment to SVHA values
5.3 Other Non-essential Requirements: administrative training at certificate/diploma level, qualifications in medical terminology or typing
Closing Date: 30 September 2025 11:59pm
Code of Conduct
View Code of Conduct
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