Patient Liaison Officer

2 weeks ago

Melbourne, Victoria, Australia Monash Health Full time

Job Requisition ID: 4213
- Legal Entity: Monash Health
- Location: Clayton, VIC, AU, 3168
- Employment Type: Part Time
- Posting Date: 17 Apr 2025

**Monash Health is a great place to work**

Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

**About the Role**

The role on offer is for a Patient Liaison Officer - part time, ongoing to work at Monash Medical Centre Clayton. The working days will be Monday, Tuesday and Saturday. This role in the Revenue Services team is crucial for ensuring correct patient classification and maximising revenue to Monash Health. Your responsibilities will include:

- Speak with patients and their families regarding their election choices and completing appropriate paperwork (Private, TAC, WorkCover, Medicare Ineligible, Veteran Affairs)
- Perform private health eligibility checks
- Liaise with clinical staff for information on a patients status as well as completion of required certificates
- Ensure all paperwork is completed correctly and submitted to Revenue Services in a timely manner
- Update iPM and PBRC with up-to-date information as needed

**About Us**

The Patient Liaison Officers (PLO) are part of Revenue Services in the Finance department and work across the 6 major campuses. This is an on-site role requiring effective communication with patients, families, clinicians, insurers and colleagues. The Patient Liaison team work across all 7 days as needed at each site.

**About You**
- Experience in a customer service role or a similar field, and the ability to strike up a conversation with anyone.
- Strong verbal, written, and interpersonal skills are required, including the ability to report and present information effectively.
- You should also be able to demonstrate the ability to work both independently and as part of a team, prioritize tasks, and meet deadlines.

For a confidential discussion and to explore the opportunity further,**please call Tahnee on 95946441.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

**Applications close: May 1st, 2025

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia Alfred Health Full time $80,000 - $120,000 per year

    Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent Full Time (1.0 EFT / 80 Hours)Salary Package: HS2 + Superannuation5 Weeks...

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time $80,000 - $120,000 per year

    Patient Liaison OfficerRoyal Melbourne HospitalPermanent, Full Time (1 EFT)Grade 2 (HS2) + Super + Salary Packaging + Weekend Penalties + Annual Increment5 Weeks Annual Leave, Novated Leasing Options, ADOs & WFH flexibilityWe're seeking a dedicated and results-oriented Patient Liaison Officer (PLO) to join our dynamic team. In this patient facing role, you...

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    OverviewThe Royal Melbourne Hospital is one of Australia's leading public healthcare providers.Join the team.Build a career.We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital as a Patient Liaison Officer (PLO).Position: Patient Liaison Officer Location: Melbourne, Victoria, Australia (RMH)ResponsibilitiesReporting...

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLiaison Full time $66,768 - $73,712

    At St Vincent's Hospital Melbourne, we are seeking a dedicated individual to join our team as a Patient Liaison Officer. This role involves working closely with patients and their families to provide informed financial consent.Job Description:This is a customer-focused position that requires excellent communication and interpersonal skills. As a patient...

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    OverviewThe Royal Melbourne Hospital is one of Australia's leading public healthcare providers.Join the team.Build a career.We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital as a Patient Liaison Officer (PLO).Position: Patient Liaison OfficerLocation: Melbourne, Victoria, Australia (RMH)ResponsibilitiesReporting to...

  • Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia Alfred Health Full time

    **Alfred Health**Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.- **Permanent Full Time (1.0 EFT / 80 Hours)**:- ** Salary Package: $81,784.82 +...

  • Patient Liaison Officer

    3 weeks ago

    Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    OverviewThe Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital as a Patient Liaison Officer (PLO).Position: Patient Liaison Officer Location: Melbourne, Victoria, Australia...

  • Patient Liaison Officer

    3 weeks ago

    Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    OverviewThe Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital as a Patient Liaison Officer (PLO).Position: Patient Liaison Officer Location: Melbourne, Victoria, Australia...

  • Private Patient Liaison Officer

    1 week ago

    Melbourne, Victoria, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan, Melbourne | Southern MetropolitanJob type: Full timeOrganisation: Monash Health**Salary**: Salary not specifiedOccupation: Administration/Secretarial, FinanceReference: 61557**About Monash Health****Private Patient Liaison Officer**Private Patient Liaison Officers will be able to identify private and compensable...

  • Private Patient Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia Monash Health Full time

    Location: Melbourne | Eastern MetropolitanJob type: Part timeOrganisation: Monash Health**Salary**: Salary not specifiedOccupation: Administration/Secretarial, FinanceReference: 59220**Private Patient Liaison Officer**Private Patient Liaison Officers will be able to identify private and compensable patients throughout the Monash Health network. They will be...