Customer Service Assistant

2 days ago

Launceston, Tasmania, Australia Anglicare Tasmania Full time

**Customer Service Assistant****:

- Corporate | Launceston
- Closing date: 14/11/2024

Permanent, part-time (30.4 hours per fortnight) position based in Launceston

Monday & Tuesdays 9am to 5pm and leave cover.

**About Anglicare**:
Anglicare Tasmania is a non-profit organisation providing a wide range of community services to the people of Tasmania. We are part of the national Anglicare Australia network of organisations. Anglicare advocates for social justice and aids people in times of need. We provide programs relating to ageing and disability, health, housing, families, drug and alcohol treatment and support and more.

We are looking for a new addition to join our busy Service Centre team and deliver a welcoming and friendly frontline service to both customers and staff.

The job involves handling inbound calls, greeting customers in a reception environment and using databases and systems. It is fast-paced and will suit someone resilient, genuine and who enjoys interacting with a diverse range of people.

**Joining the team at Anglicare Tasmania means**:

- Becoming part of a well-established and respected, values driven organisation
- Competitive remuneration and salary packaging
- Flexible shifts, on the job training and continued professional development

**What we are looking for in an applicant**:

- People who reflect our values of Respect, Compassion, Hope and Justice
- Great communicators and excellent listeners
- Super organisational skills and no fear of technology
- Applicants that are open to flexible hours and locations

**Successful applicants must be willing to**:

- Provide a current Tasmanian Working with Vulnerable People Registration (employment category);
- Present an unsupervised contact National Police Check (no older than 12 months);
- provide an International Police Check if you have resided for 12 months or more outside of Australia after the age of 16;
- Undertake a satisfactory Anglicare assessed medical;
- Possess a valid provisional or full Australian Driver Licence

The Position Description can be found below.

For further information on our Recruitment processes please visit our website.

On commencement the successful applicant will be required to undertake our structured Safeguarding Children Training program.

**APPLICATIONS CLOSE: THURSDAY, 14**th** November 2024, at 6.00pm.**

PLEASE NOTE: Other vacancies that may arise in the near future may also be filled from this selection process.

**About Anglicare Tasmania**

Anglicare Tasmania is committed to providing an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.

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