Customer Service

4 days ago

Launceston, Tasmania, Australia BSR Group Full time $45,000 - $60,000 per year

Great opportunity to work with Australia's largest independent Electrical & Furniture Retail Group

With iconic brands like Betta, Designer Appliances, Stan Cash, and RT Edwards Commercial, the BSR Group offers an opportunity to grow your career, build your skills, and join a crew that's kicking goals on a national scale.

The Role: Customer Service & Delivery Assistant

Reporting to the Store Manager and Assistant Store Manager the position is based at our Store in Launceston. Working casually, you will demonstrate excellent customer service, providing support to the retail store team, through sales, delivery, and warehousing processes. This role may require working a roster that includes Saturday.

What You'll Be Doing:

  • Provide customer sales support
  • Provide technical advice to customers
  • Deliver goods to customers in a timely and efficient manner
  • Home deliveries and installations of electrical and furniture appliances
  • Maintain accurate records of deliveries and ensure that all paperwork is completed accurately and on time
  • Communicate with customers in a professional and courteous manner
  • Assist with loading and unloading of goods as required
  • Ensure immediate allocation of goods once booked in
  • Check off daily manifests in preparation for next day deliveries
  • Assist customers with collections from store

Skills:

  • Retail and Delivery experience
  • Current drivers licence
  • Customer service experience
  • Excellent verbal communication skills

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