Customer Service Manager

2 weeks ago

Melbourne, Victoria, Australia Myer Pty Ltd Full time

Overview
Job no:
943822
Work type:
Permanent / Full time
Location:
Melbourne City
Be part of a dynamic environment at our flagship store,
Myer Melbourne
.
Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance.
Be the driving force behind our customer service excellence leading teams across various departments to deliver memorable customer experiences.
Champion Myer's strategic vision by managing daily operations, coaching team members, and fostering a culture of growth and collaboration.
Reporting to the Assistant Store Manager and working closely with a supportive leadership team, this pivotal role offers outstanding opportunities to elevate your career in Retail Management.
Responsibilities
Manage the daily operations of your departments, driving customer satisfaction and financial performance
Optimise team productivity by leveraging workforce management and further developing team member skills
Drive a high performance, customer focused culture through role modelling, communication, feedback and recognition
Maximise the team's customer service focus by effective management and delegation of tasks to minimise operational activities
Lead, empower and inspire your team with a consistent focus on developing the next generation of Myer leaders
Maximise your time spent within your departments to lead and manage your teams and gain customer insights
About You
Previous experience as a Retail Manager, Area Manager or similar, ideally within Fashion/Retail environment
People leadership skills with a 'hands-on' approach are essential
Demonstrated ability to lead teams, achieve targets and monitor KPI's
Experience in performance management and getting the best from your teams will be highly regarded
Customer focused with superior customer service skills
Strong retail, financial and business acumen
Excellent time management skills with the ability to prioritise and achieve within timelines
Benefits
Become a leader within one of Australia's most-loved department stores
Career development and progression opportunities, local and national
Exciting Team Member discounts and exclusive offers
Access to volunteer, parental and lifestyle leave
Service Recognition, Inspirational People Awards, and more
Our management teams work across fortnightly rotating rosters to meet key store trading hours, including weekends and extended/peak trade (e.g. Black Friday and Christmas-New Years).
#J-18808-Ljbffr

  • Service Delivery Manager

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationClayton, VICJob Description SummaryExciting opportunity for a Service Delivery Manager to join Service Stream's Utilities division, managing a major metering contractAbout the RoleNature of position: Permanent, Full TimeLocation: ClaytonReporting Line: Operations ManagerKey Responsibilities- Ensure all contractual KPI's are met and if...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Graincorp Full time

    Select how often (in days) to receive an alert: Create AlertNational Customer Service Manager - West FootscrayEmployment Type: Permanent (Full Time)Business Area: Operations & CommercialLocation:West Footscray, Victoria, AURole:National Customer Service ManagerLocation:West FootscraySalary range: Up to $210,000 including super + bonus opportunityWhat did you...

  • Customer Service Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeRetail Full time $80,000 - $110,000

    Customer Service ManagerThis role offers a fantastic opportunity for a customer service professional to take on a leadership position in a fast-paced retail environment.About the JobThis is a management position that requires supervising a team and providing guidance to ensure exceptional customer service is delivered at all times.You will be responsible for...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Myer Full time

    Join to apply for the Customer Service Manager role at MYER.Be part of a dynamic environment at Myer Doncaster.Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance.The role is the driving force behind our customer service excellence, leading teams across departments to deliver memorable...

  • Customer Service Manager

    1 week ago

    Melbourne, Victoria, Australia Coles Group Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.**About the team**Our Coles Liquor team work across three leading brands...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia MYER Full time

    Join to apply for the Customer Service Manager role at MYER.Be part of a dynamic environment at Myer Doncaster. Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance. The role is the driving force behind our customer service excellence, leading teams across departments to deliver memorable...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia MYER Full time

    Join to apply for the Customer Service Manager role at MYER. Be part of a dynamic environment at Myer Doncaster. Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance. The role is the driving force behind our customer service excellence, leading teams across departments to deliver...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia at Full time

    Add expected salary to your profile for insightsAre you passionate about renewable energy and eager to make a positive impact and generate change? Do you thrive in a supportive and collaborative work environment where your contributions are valued and recognised? If so, we have the perfect opportunity for youAbout Diamond Energy, an Energy Bay BrandEnergy...

  • Customer Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia at Full time

    Add expected salary to your profile for insightsAre you passionate about renewable energy and eager to make a positive impact and generate change? Do you thrive in a supportive and collaborative work environment where your contributions are valued and recognised? If so, we have the perfect opportunity for youAbout Diamond Energy, an Energy Bay BrandEnergy...

  • Customer Service Manager

    1 week ago

    Melbourne, Victoria, Australia Linear Technik Full time

    We are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time.The Position- Provide leadership and be part of the customer service team- Implement service policies to deliver maximum customer satisfaction- Recommend changes to policies and procedures to exceed customer...