General Manager Corporate Services

**General Manager Corporate Services**
Position Description

**PHH Vision**

Working together to live well and die well.

**PHH Role**

To partner with our community to ensure excellence in palliative care from diagnosis to bereavement.

**General Information**

Peninsula Home Hospice is a not-for-profit community palliative care organisation that provides
specialist health care and practical support in the home to people living with a life limiting illness and
their families and friends. Peninsula Home Hospice provides service to people on the Mornington
Peninsula, Frankston City and the City of Kingston (up to the Mordialloc Creek).

**Statement of Purpose**
- Peninsula Home Hospice provides home based specialist palliative care that optimises quality of life _
- for those in our care, and honours the hope for choice, dignity, comfort and peace. _

**Core Values**

We value: _Integrity, Collaboration, Respect, Innovation and Empowerment_

**Position Specification**

**Reports to**:
**Award**:Award Free

**Classification**:Executive***

**Hours**:As per contract

**Role Reflection**:Initially during the probation period at three months, six months and
then annually

A condition of employment with Peninsula Home Hospice is that staff have a satisfactory Police
Check.

**_Position Objective _**

The General Manager, Corporate Services is responsible for providing strategic direction and
strategic business planning, business development and growth, sourcing opportunities for
diversification of funding and income streams, building and maintaining external partnerships and
networking and fundraising activities for business growth and development.

In conjunction with the, the General Manager will oversee the day-to-day
business operations and budgets and provide guidance and leadership to the corporate services

**_Role Position Description_**

teams. The General Manager, Corporate Services, will review business systems and processes for
efficiencies and work to ensure resources and funding are utilised effectively.

**_Key Selection Criteria: Qualifications, Knowledge and Experience
- **

Mandatory

Desirable
- Post graduate qualification in business.
- Extensive understanding of, and experience in navigating complex

systems; public health policy, legislative ulatory compliance,

and corporate governance;
- Highly developed analytical skills and commitment to strategic and

systems thinking;
- Demonstrated commitment to values-based and facilitative style of

management that encourages trust, individual initiative and shared

teamwork;
- Demonstrated experience and competency in contributing to

strategic planning of services and resources in a community service

setting;
- Highly developed leadership & management skills and experience;
- Up to date knowledge of contemporary employment laws and

relevant industrial instruments;
- Experience in strategic planning for business growth and

development, including diversification of funding streams;
- Ability to provide advocacy for funding and other stakeholder

collaboration in a community-services setting;
- Highly developed networking, partnering and stakeholder

management skills;
- Strong communication skills, with the ability to influence, advocate

and gain buy-in;
- Proficiency in the assessment and management of operational risk

including internal controls over financial transaction cycles and

budget approvals;
- Demonstrated commitment to ongoing professional development;
- Creating strategic brand awareness and effective fundraising

campaigns;
- Familiarity and knowledge of contemporary business systems,

policies and processes for sound financial and human resource

management.
- To report information to the Board that supports and informs sound

governance.
- Tertiary qualification/s in business and/or human resource

management

**_Key Responsibilities _**

1. Business Growth and Development

2. Leadership

3. People and Culture

4. Planning and Financial Management

5. Information and Business Systems

6. Asset and Equipment Stewardship

**_Role Position Description_**

**Key Responsibility 1 Business Growth and Development**

KPI:
Diverse income and
funding streams

Create networking and
fundraising opportunities

Build strategic external
relationships and
partnerships
- Identification of diverse funding and income streams;
- Building and maintaining external relationships and

partnerships, increasing revenue and funds received;
- Networking activities to build brand awareness in the

community;
- Advocate for additional funding and contribute to funding

submissions;
- Developing marketing strategies to create brand awareness

and increase fundraising opportunities;
- Represent PHH at conferences, speaking engagements, media

appearances to increase business growth and development.

**Key Responsibility 2 Leadership**

KPI:
Operational plans

Exhibits personal attributes
that foster effective
relationships

Appropriately skilled staff

Re