Operations Supervisor

Come transform the future with us
What is a typical workday?

Dragonfly is hiring a PM Allocator/ Operations Supervisor for our delivery hub in Sydney. This is a permanent full-time role with a fixed 7-day fortnight roster, 3:00 PM to 2:00 AM.

Roster: Sunday to Wednesday (Week 1) and Sunday to Tuesday (Week 2).

This is a fantastic opportunity to be a part of something truly game-changing

Sydney, Are you ready to transform the future of shipping?
- You have experience in the transportation industry.
- You love to have a meaningful impact.
- You are looking for growth opportunities.

You are exactly what we are looking for

Why join Dragonfly?
- Attractive remuneration plan
- Dynamic, team-oriented environment
- Various growth opportunities

What does it take to be successful?
- 3+ years experience in a leadership position, working in a fast-paced environment;
- Experience in the transportation and freight industry is a huge asset;
- Ability to adapt to changes, work in a fast-paced changing environment, and problem solver;
- Tech savvy and willing to learn new and evolving systems;
- Knowledge of occupational health and safety regulations;
- Excellent communication, written and spoken;
- Excellent stress management.

Now, you're probably asking yourself, what will I be doing in this position?
- Reporting to the Station Manager, you will be responsible for overseeing all activities related to parcel returns, driver booking, optimization of routes, and monitoring of existing processes and procedures;
- Maintain safety & security of the premises & people;
- In collaboration with the Station Manager, participate in the development of processes and procedures;
- Real-time tracking of deliveries and, if necessary, find practical solutions to ensure they are on time and properly delivered;
- Ensure safe working methods at all times;
- Keep accurate and thorough notes in daily log books;
- Develop and maintain solid working relationships with employees and Delivery Partners;
- Provide ongoing support, coaching & leadership to all team members;
- Respond to urgent matters as required;
- Implement training or action plans when required;
- Maintain a professional & high-quality service-oriented environment at all times.

Sending packages should be simple.

Dragonfly stands for a different way of doing e-commerce delivery in Australia.

Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.

At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every team member is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
- Welcome to Dragonfly_
- Sending packages should be simple._
- Dragonfly stands for a different way of doing e-commerce delivery in Australia._
- Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience._
- At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia._
- Welcome to Dragonfly._