Commercial Vehicle Sales Advisor
3 days ago
Our Commercial Vehicle team at Hendy Group are one of the most successful and reputable in the retail automotive industry, partnering with some leading brands such as Renault, Nissan and Ford. We aim to deliver a premium experience as we have done for more than 160 years, with honesty, quality, care and customer service at the heart of everything we do.
To support the continued success of this sales team, we are on the lookout for talented individuals who want to be part of something special. Through our expertise within this arena, we will provide you with the right tools and training to thrive within the automotive industry. What's important to us is that you have the desire to succeed and an aptitude for learning.
**The Opportunity**:
Whether it is by phone, online or face to face, you will be responsible for building rapport with customers to assess their needs and make recommendations for suitable products and services to meet those needs. Taking into account the nature of this role, it's important that we maximise every sales opportunity to achieve sales and profit targets, therefore you will need to be able to work well under pressure.
You will play an important role in proactively contacting both new and existing customers and following up leads to generate sales and repeat business, creating customer appointments, scheduling test drives (when possible) and arrange handover appointments.
**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
**About You**:
Previous experience in sales or customer facing roles would be highly advantageous, however this does not have to be from the automotive industry. Providing you have the desire to succeed and want to be part of a dynamic industry with a company that strives for 100% colleague satisfaction, possessing the below skills and behaviours will allow you to succeed:
- Effective communication skills with the ability to interact with customers and build relationships in all situations
- Resilience with the ability to work well under pressure and to targets
- Ability to influence and negotiate in a professional manner
- Passion for service excellence and an ability to continuously delight customers
- Strong computer skills with the ability to learn new systems with speed and confidence
- Full driving license
**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
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