Customer Sales Advisor

1 week ago

Tasmania, Australia Sky Italia Full time

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

Join us as a Customer Sales Advisor in our Osterley contact centre earning £22,450 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets and up to £7,000 for our top performers.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

What you'll do:

- Have great conversations to meet our customers' needs, letting your personality shine
- Take inbound calls from customers, who are looking to save money and want to make changes to their Sky package
- Be a Sky Ambassador through retaining, selling and getting the right package for your customers
- Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 7.5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off

Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you'll bring:

- Brilliant at connecting with people
- Ability to understand our customers' needs
- A passion for selling
- Creative approach to problem solving

The Benefits:
There's a reason people can't stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.

Individual Lifestyle
- Free Sky TV, along with discounted broadband, Sky Glass and mobile

Health and well being
- Subsidised onsite gym and discounts on external gyms
- Cycle to work scheme
- Private healthcare and Digital GP via Aviva
- Dental and other healthcare options

Financial wellbeing
- Sky pension plan and Life Assurance which gives you extra piece of mind

Share in the Company success
- Annual sharesave scheme and long service awards

Where you'll work:
Based at our HQ in Osterley, just 10 minutes' walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you'll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room.

Inclusion:
Why wait?

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

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