Ecommerce Coordinator

2 days ago

Australia The Aje Collective Full time

**Description**:
Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.
Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.
Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion.
Join icon fashion house Aje as Ecommerce Coordinator at our Aje Head Office in Redfern.
**About this opportunity**:

- Assist the day-to-day management of The Aje Collective websites, ensuring accurate product listings, imagery, pricing, and stock levels.

Support with eCommerce campaigns, promotions, and seasonal launches, collaborating with digital, marketing, merchandising, and design teams.
Gather website performance and customer data to generate actionable insights for optimising product offerings, enhancing user experience, and improving conversion rates.
Collaborate with the customer service team to ensure prompt and accurate handling of online customer inquiries and returns.
Monitor competitor websites and industry trends, providing recommendations for improving the site and online strategies.
Gather and coordinate all necessary data for a seamless product upload, ensuring content is SEO-optimized and aligned with the brand's voice and aesthetics.
Assist with inventory management, ensuring that stock levels are accurate and that products are listed in a timely manner.
Monitor key performance metrics, such as site traffic, conversion rates, and average order value, to drive informed strategic decisions.
**You will bring**:
Experience within an eCommerce or digital role (preferred not essential)
Proficient skills in Shopify, Google Analytics, Google Docs, Microsoft
Familiarity with CRM systems
Exposure and respect for contemporary fashion/luxury sensibilities
An innovative mindset that continuously identifies opportunities that align with The Aje Collective goals and values
Strong verbal communication skills
Problem solving skills that generate practical insights and solutions when they may arise
Self-motivation to think outside the box and develop creative/innovative solutions to drive online sales and customer satisfaction
Customer-centric mentality for all decision making
Proactively identify operational problems, suggest solutions, and independently resolve issues
Strong attention to detail, demonstrating care and precision in all tasks
What do we offer?
Generous salary packaging
It is hard not to embrace the Aje style with generous employee discounts, staff wardrobes, pre-order programs, clothing allowances and regular sample sales
Your growth is our growth, training and development programs are recommended and encouraged
Career progression
Celebrate milestones such as, Birthdays with Aje leave benefits
Access to our comprehensive Employee Assistance Program designed to support your wellbeing
No key achievement and success goes unnoticed
Referral incentives

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