Ecommerce Coordinator 6 Month Ftc

2 days ago


Australia Accent Group Full time

**About us**:
Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 750+ stores, 35 brands and 40 online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Pivot, Timberland, Stylerunner, Palladium, Stance, Saucony, & Nude Lucy

Why work as Accent Group?
- Generous Team Member Discounts off Accent Group brands
- Discounted Gym Membership & Healthcare
- Access our to Employee Assistance Program
- Paid Parental Leave and many more

**About the role**:
We have an exciting new opportunity as a eCommerce Coordinator to join our Distrubuted Brands team Reporting into the eCommerce Manager, you will be responsible for management and maintenance of Distributed Brands Australia & New Zealand's eCommerce Websites. You will also assist in delivering the digital strategy and provide a superior ecommerce experience. This is a Full Time 6 Month Fixed Term Contract that is located in our state of the art office in Cremorne VIC.

**Your key responsibilities will be**:

- End-to-end management of new product uploads, including copywriting, coordinating photography and inventory management
- Ensure product enrichment is managed efficiently, with strong attention to detail and in a timely manner
- Effectively and efficiently create and maintain product data spreadsheets for enrichment (Microsoft Excel)
- Online product merchandising and daily review of site to ensure all product content is current, accurate, relevant and aligned with digital merchandising and content strategy
- Maintain the management categorisation of all products on-site, regularly updating new arrivals, best sellers and sale products
- Collaborate and liaise with product team to understand product delivery dates and SOH across the retail network to manage online product enrichment processes and timelines
- Work with SEO teams to ensure products and content are optimised for search and adhere to SEO best practice
- Manage homepage banner and website content updates to align with digital marketing calendar
- Proactivity manage and maintain integrity of the subscriber database ensuring it is up-to-date and as accurate as possible
- Support the CRM team to grow the subscriber database through implementation of tactical acquision campaigns
- Acting as the ecommerce ambassador and supporting the customer service team to ensure all online customers are given an outstanding level of customer service experience
- Troubleshoot site process issues or customer service queries and escalate to as required
- Assist with the implementation of new website features and integrations when necessary
- Monitor online and instore top-selling products to assist in optimisation of onsite product merchandising
- Provide support to other ecommerce team members as required

**To be successful you will have**:

- An obsession with Footwear & Fashion & passion about the retail/digital/social space
- Styling or ecommerce photoshoot experience is highly regarded
- Photoshop or graphic design experience highly regarded
- Copy writing capabilities
- Google Analytics experience (or similar)
- Excel skills such as: V look up, pivot tables and excel formulas
- AP21 Proficiency is highly regarded
- Ability to show strong initiative and forward thinking
- Affiliation with Accent Group Core values and "Make It Happen" attitude.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.



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