Senior Business Improvement Officer

1 week ago

Sydney, New South Wales, Australia Aboriginal Health Council Of Western Australia Full time

Full-Time 2 year Term Contract
Location: Yass, NSW (within easy reach of Canberra)
Closes: 21.9.25
Drive Change. Deliver Impact. Lead Improvement.
Yass Valley Council is seeking a dynamic Senior Business Improvement Officer to lead organisation-wide transformation. This newly created role offers a unique opportunity to enhance service delivery, boost operational efficiency, and align strategy through smart frameworks, evaluation, and reporting.
Yass Valley, located in the heart of the Southern Tablelands, offers the perfect balance of country living and access to metropolitan amenities. With a vibrant community, growing economy and proximity to Canberra, it's an ideal place to live, work and lead.
The Role
Reporting to the CEO, you'll lead Council's business improvement agenda by:
Embedding systems thinking and performance measurement across teams
Driving a culture of innovation and continuous improvement
Facilitating workshops and capability-building initiatives
Leading end-to-end service reviews to enhance delivery, reduce costs, and boost revenue
Integrating customer insights into service redesigns
Preparing high-quality reports, presentations, and business cases
Aligning service reviews with corporate planning and reporting
Monitoring outcomes from the Financial Sustainability Roadmap
Managing consultants to ensure quality insights and tangible results
Overseeing benefit realisation reporting across financial and non-financial metrics
What We Offer
A supportive workplace culture committed to innovation and improvement
An inclusive culture where all our people are valued and equal employment opportunity, diversity and differences are respected
Health and Wellbeing program - annual flu vaccinations and injury prevention program.
Access to confidential Employee Assistance Program (EAP) service for you and your family.
About You
You hold a relevant Tertiary Business or Project Management related qualification and/or demonstrated relevant experience.
You have demonstrated expertise in service planning, strategic analysis, or business improvement within a complex organisation.
Your proven ability to lead and deliver high-impact projects is second to none.
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