Compliance Advisor

Unique opportunity to join one of Australia's leading energy retailers
- We invest time in our people and help them chart their own career trajectory
- We prioritise respect for each other, our customers, communities & stakeholders

**The world's biggest challenge needs you, here.**

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia's leading energy retailers - puts you at the heart of that endeavour.

**Lead the change, from the frontline**

Based in
**Brisbane or Melbourne**, the
**Compliance Advisor **is a key role within the group responsible for regulatory compliance and related action for Shell Energy, and particularly our retail energy business. This role will support the Regulatory Affairs Manager Compliance in undertaking compliance risk mitigation activities, analytical risk identification, compliance reporting and tasks, developing compliance objectives and implementing processes and procedures to support the Compliance Framework. The role will interact extensively throughout Shell Energy retail business and externally with regulators, peak industry bodies and government departments and officials.

The role is responsible for ensuring accurate and timely expert regulatory advice is provided to the business. The role will interact extensively throughout Shell Energy and related companies, to ensure the compliance framework is adaptive to the changing environment and that a compliance culture is fostered. Importantly the role will work with other members of the compliance team to ensure that compliance risk management is robust with adequate mitigation, monitoring and reporting tasks undertaken. Further this will be a key role for guiding and advising the business for new and changed regulations.

With respect, integrity and honesty, you will:

- Maintain a compliance and risk management framework for the business as a whole and Shell Energy's retail business, in line with the Australian Standard;
- Provide well informed, timely and accurate regulatory advice relating to the obligations of energy retailing for gas and electricity in the NEM, WA and related gas sectors;
- Support any regulatory licensing requirements applicable to Shell Energy Australia's retail activities;
- Identify, analyse and manage regulatory issues and risks that arise from retail activities that may have an impact on the business's interests, reputation and image, working with other regulatory advisors to ensure that issues are addressed and suitable managed and that mitigation is effective;
- Proactively identify gaps and corrective actions that are required to maintain an effective compliance regime;
- Establish and maintain documentation such as registers, compliance advisory documents and internal web pages to support the Regulatory Affairs compliance function;
- Monitor regulatory change and assist the business in implementing regulatory change in the business, including training;
- Guide and advise the company on regulatory obligations and means of compliance with legislative, licence/authorisation and regulatory conditions across all parts of the business;
- Work with IT to scope and develop systems to support compliance and reporting obligations;
- Provide oversight and advice to the business in ensuring adequate documentation and processes are maintained and support the business in preparation for compliance audit, including carrying out internal audits on high risk and other areas for the business;
- Manage staff compliance training on key issues;
- Manage and respond to regulatory requests from external parties;
- Undertake any regulatory reporting required;
- Manage retail gas safety compliance and other green schemes compliance activities; and
- Manage discrete regulatory work areas as agreed with the Manager - Compliance.

**What you'll bring**

Here's what you'll need to thrive in this role:

- Demonstrated flexibility, including an ability to respond quickly and decisively to new regulatory compliance risks.
- Have working knowledge and experience of the regulated Australian energy retail environment.
- Relevant regulatory and compliance obligations including jurisdictional energy retail regulations.
- Australian Privacy Principles and Australian Consumer Law.
- Be a strategic and analytical thinker with a high level of investigative and problem-solving skills with attention to detail and an inquisitive attitude.
- Highly organised with advanced time management skills.

**Why join our team**

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

- **Purpose **that you can see. As a **Compliance Analyst**, you'll have the best shot at energising a better future, one customer at a time.
- **Work **that's interestin