Administration Assistant

Outpatient Services Administration Assistant

Casual position

Cabrini Elsternwick & Malvern

Cabrini offers:
- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Very flexible work arrangements.- Excellent workplace culture.- Opportunity to develop skills in a supported environment.- Myki Commuter discounted fares.

How you will make an impact

As a casual Administration Assistant, you will have the opportunity to join our supportive outpatient administation team, performing clerical and receptionist duties for our outpatient services running at Cabrini Malvern and Elsternwick.The service operates Monday to Friday during business hours.

Key responsibilities:
- Performs reception duties, offering hospitality and efficient services to all outpatients and staff.- Maintains appointment bookings with Allied Health Clinicians and Nurses.- Provides relevant service information to patients and, where appropriate, gains and record informed financial consent.- Complete invoicing/receipting of payment with HiCAPs and Medicare, and maintains chronic disease management plans- Escalates complex patient concerns to the relevant service manager- Develops and maintains a good knowledge of Cabrini ambulatory services and staff- Maintains confidentiality and adheres to Australian Privacy Principles and Cabrini Privacy Policy.

About you

We are looking for a dynamic and enthusiastic Ambulatory Services Administration Assistant who is committed to providing high-quality customer service for our outpatient services.

You will be:
- Strong attention to detail and fantastic customer service skills- Ability to work well within a team and has a flexible approach to tasks allocated- Proficient in Microsoft Office package, including good keyboard skills, word processing and accurate data entry.- Ability to learn different Cabrini systems including PAS and HiCAPs- Experience working in healthcare and training in medical terminology is highly desirable

Enquiries should be directed to:
Rob Masterman, Ambulatory Administration Team leader, on 9508 5205.

Susy Baenziger, Manager of Outpatient Services, on 9508 5200

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.

There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested.