Planning Coordinator

1 week ago

Melbourne, Victoria, Australia Billi Au Full time

Billi is a leading provider of superior instant filtered boiling, chilled and sparkling water systems. We are committed to providing our customers with the highest quality products and services.

**About the role**
We are looking for a Planning Coordinator to join our team in Australia. This role is responsible for the administration of service requests and planned maintenance. This includes:

- Planning, scheduling, and managing service requests
- Coordinating field technicians and approved service agents
- Receipt and review of invoices and paperwork
- Communicating with other internal teams
- Providing exceptional customer service
- Successfully managing and resolving customer issues

**About you**
- Intermediate to advanced skills in Microsoft Office
- Prior experience with Netsuite an advantage
- Prior experience with area-based team diary management
- Excellent organisational and time management skills
- Attention to detail
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- A positive attitude and a passion for customer service

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