Centre Coordinator

5 days ago

Sydney, New South Wales, Australia Yk Education Full time

**YK EDUCATION - ST LEONARDS**
- Part time role which may grow in time; Monday & Tuesday 11.30am - 7.30pm
- Operations, Customer Service and Social Media background - with an interest in the Education sector
- Required On-site right near St Leonards Station

Join a thriving Tutoring College based in St Leonards, NSW. Position available immediately.

**Centre Co-ordinator**

Are you an experienced operations and customer service professional with a working knowledge of social media and marketing management looking to join a successful, innovative tutoring college at St Leonards? Do you have a passion for excellence in all that you do? We have a fabulous opportunity for you

**About YK Education**

**About the job**

**Responsibilities of the role**

As Centre Co-ordinator your role will include:

- Reception duties: greeting students and parents, explain structure and assist new students setup, communicate with parents / students;
- Communicate with parents and tutors regarding cancelled lessons and arrange work for Tutor if cancellation cannot be filled
- Administrative assistance with Recruitment of new Tutors
- Scheduling and timetabling: scheduling of classes; communication with students, parents and tutors; new student trials; changes in line with student / tutor cancellations
- Student experience management: check-in with students, monitor progress, check-in with tutors; ensure access to relevant courses, etc, respond to parent requests / concerns.

**Selection Criteria**

Whilst experience the education sector will be highly regarded, we are also open to the possibility of a strong operations and customer service professional with an interest in management of social media who is looking to work in a busy, growing business, with the mentorship of a highly qualified and experienced educator. Additionally, you will have:

- Strong written and verbal interpersonal skills with customer-centric approach
- Excellent organisational skills with a high attention to detail
- Knowledge and experience in general office procedures and technology (intermediate level MS Office and GoogleSuite); Canva (desirable)
- Knowledge of NSW High School Education (desirable)
- Experience in both autonomous work and working as part of a team.
- Experience managing others - both onsite and remotely
- Demonstrated ability to problem-solve, take initiative to improve systems and processes
- Demonstrated ability to prioritise.
- A current Working with Children Check (WWCC)
- A current Police Clearance

**Applications**

Please submit along with your resume (no more than 4 pages), a letter (no more than 1 page) in Microsoft Word, clearly addressing the following:
1. Outline your relevant experience per the Selection Criteria above

2. Please provide an example of what you did in taking ownership / initiative to get something done in the workplace. What was the outcome of that action?

**Job Types**: Part-time, Casual

Expected hours: 16 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 04/03/2025

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