Receptionist - Headspace Malvern

1 week ago

Melbourne, Victoria, Australia Access Health And Community Full time

Fulltime Permanent receptionist, headspace Malvern
- $32.81, Not for Profit with salary packaging benefits
- Collaborative, culture and highly supportive team environment

**About Us**

Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serve across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.

**About the role**

**What you will be doing**
- Provide a welcoming, youth-friendly and accessible reception service to young people and their friends/carers
- Operate switchboard, provide information and activities and services offered by the Centre
- Scheduling and changing appointments, sending SMS reminders
- Processing of Medicare, HiCAPS, and cash operations
- Conduct health screening prior to face-to-face appointments, where required
- Process recalls and reminders for young person follow up as directed by GP
- Conduct daily opening and closing procedures
- Maintain neat and tidy service areas
- Other relevant duties as negotiated with management

**What you will bring**Key Selection Criteria
- Experience in delivering reception services within a community health centre, medical practice or mental health service
- Experience using TrakCare, Medical Director, Pracsoft or other electronic health records (desirable)
- Experience with Medicare billing and use of EFTPOS and HICAPS
- Previous administration experience and customer service skills essential

**Access Health and Community Culture and Benefits**

At AccessHC, we offer more than just a fulfilling career; we provide an environment where you can thrive in a culture of collaboration and support.

Join us and experience a career where you truly make a difference.

**The position encompasses an extensive range of benefits**:

- Supportive and values-based culture and engaged workforce
- Culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Focus on staff wellbeing and health - Employee Assistance Program (EAP)
- Commitment to ongoing professional development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave loading
- Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)

**Applications close DATE: 28th April 2025**

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices.

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