General Manager Financial Crime Risk Operations

**About us**

The Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation and entertainment options**.**

**What we are looking for**

Reporting to the Chief Controls & Enablement Officer, you will lead and manage the Financial Crime Risk Operations team, including set strategic direction and KPIs, optimise risk management performance and business operations. Deliver robust risk monitoring solutions and ensure automation and productivity initiatives are delivered to drive an increase in the robustness of the control framework and execution efficiencies. Provide transparent, timely and appropriate reporting on Financial Crime Risk Operations activities to ensure the Star Entertainment Group, and its officers and directors are able to appropriately oversight the teams performance and ensure compliance with relevant regulatory obligations.

**Key responsibilities in the role include but not limited to**:

- Lead and manage the AML/CTF team, budget, operational performance, quality management, continual improvement in process efficiency, transparent and timely reporting on performance metrics and ensuring systems are continually maintained and uplifted.
- Lead the development of systems and processes to achieve robust delivery of Risk Operations services to The Star Entertainment Group and I line with AML/CTF obligations and the Group Risk Appetite Statement.
- Contribute to risk management frameworks and project/investigation plans.
- Collaborate effectively with Group General Counsel and Group Manager Regulator Affairs, Group Chief Risk Officer and other key leadership roles to ensure alignment of regulatory engagement.
- Lead, oversee and report on Financial Crime investigations and communicate outcomes (or matters for decision) as appropriate
- Define, implement and oversee necessary measures to remedy any existing deficiencies and monitor implementation of specified measures on a regular basis
- Ensure that Financial Crime Operations personnel have the necessary expert knowledge to perform their roles and responsibilities
- Prepare management and Board (and Board Committee) reporting as required.
- Meet the demands of a 24hr business with the flexibility to undertake urgent matters in in a timely manner

**Be your best self**
**To be successful in this role you will have**:

- Extensive experience in operations and in particular, leading large scale risk operations

functions in complex and highly regulated business.
- Direct experience leading a Financial Crime Operations function in an Australian

regulated designated business group and a deep understanding of the operational

requirements of adhering to AUSTRAC's expectations would be very highly regarded
- Experience leading large operational teams, building capability, improving engagement

and general budget and people management.
- Previous Executive Management experience, responsible for operational functions in a

highly regulated domain (preferable AML related)
- Previously Executive Management experience in the risk domain in a casino and/or

gaming environment
- Experience in customer due diligence, customer onboarding, AML Transactional

monitoring and other relevant Financial Crime Risk Operations experience very highly

regarded
- Relevant Tertiary studies

**Our perks**
- Bringing your career to The Star Entertainment Group means you will join us on our planned growth trajectory to become Australia's leading integrated resort company
- Discounts across award winning restaurants and accommodation
- Groupwide Diversity and Inclusion strategy for LGBTQI, Gender, Culture and Indigenous
- Lifestyle discounts including gym memberships and dry-cleaning services
- Complimentary meal on site every day

**Our culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

**Want to learn more