Financial Crime Operations Manager

**Permanent role**:

- **Role can be based in Sydney (Parramatta) or Melbourne**:

- **Full-time role (Monday-Friday)**

**How will I help?**

The Financial Crime Surveillance (FCS) team is part of Westpac's Risk Division and is responsible for detecting, deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as anti-money laundering, sanctions, KYC and customer due diligence.

As the Financial Crime Operations Manager, you will oversee a team responsible for the day-to-day operations of financial crime prevention activities, specialising in institutional banking. Your role will involve managing and optimizing the effectiveness of financial crime operations, including investigating, and mitigating risks related to money laundering, terrorist financing, and other financial crimes. You will ensure that all operational processes adhere to regulatory requirements and institutional policies, driving the team towards achieving high standards of compliance and risk management.

Your day to day will look like:

- **Lead and Manage Team**:Oversee, mentor, and evaluate a team of financial crime analysts, ensuring high performance and professional growth.
- **Financial Crime Prevention**:Develop and implement strategies to improve detection and prevention of financial crime for institutional banking customers.
- **Stakeholder engagement**:Engage with Relationship Managers and divisional teams to ensure effective customer due diligence and strong process coordination.
- **Ensure Compliance and Safety**:Maintain compliance standards, manage risk profiles, develop service level agreements, and promote a safe working environment through effective adherence to procedures and incident reporting.

**What's in it for me?**
- **Flexible Work Schedule**:Monday to Friday with flexible start and finish times.
- **Hybrid Work Environment**:Start with full-time in-office work for the first couple of months, then transition to a hybrid working model (3 days in the office, 2 days working from home).
- **Career Growth**:Opportunity to work in a role that values leadership and operational excellence, with potential for further career advancement.
- **Dynamic Environment**:Engage in a challenging and rewarding role where your skills in leadership and risk management will make a significant impact.

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Proven experience in managing a team and overseeing financial crime operations within institutional banking.
- At least 2 years experience in a managerial role.
- Experience within institutional banking and knowledge of corporate and institutional banking products and services.
- You will possess knowledge of financial crime typologies for institutional banking products and services i.e. trade finance, foreign exchange markets, corporate lending facilities etc.
- Strong knowledge of financial crime regulations and compliance requirements.
- Understanding of overall business processes, support systems and tools.
- Ability to utilise business metrics to manage operations and drive efficiency.
- Demonstrated experience in relationship building and management for internal stakeholders.

**What's it like to work there?**

We are a collaborative team of passionate people with a shared vision to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, desire to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
Hear from some of our people and their experiences working with us.

**How do I apply?**

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