Quality Control Lead Healthcare

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Our customers produce goods from various parts of the healthcare ecosystem. From consumer healthcare products like vitamins to medical devices like contact lenses and robotic surgical instruments, Toll has the expertise and certifications to move and store various types of pharmaceutical and healthcare products. In specialised purpose-built facilities, our team can also manage unit dose packaging and vaccine storage and handling in cold rooms.

Quality Control Lead Healthcare - Melbourne

The Role

This is a newly created position to support significant growth within the Healthcare division of Toll Group. A national role, based in Melbourne with travel required to sites in QLD, NSW, SA & WA.

We are looking for an experienced Quality Control Lead to join our Healthcare function based in our head office in St Kilda Road, Melbourne

As the Quality Control Lead you will:

- Tasked with embedding a quality control driven operation, across the national network of healthcare facilities and customers.
- Instrumental in working with the quality assurance team, customers and the site
operations teams to improve the standards, systems and processes in relation to healthcare specific quality control, within the business, whilst standardising operating models and compliance frameworks.
- Drive and support the setting and effective delivery of quality control related improvement projects across operations.
- Comprehensive understanding of I.S.O 9001:2015, cGxP, PIC/S, industry best
practices and a growth mindset, you will lead the development and deployment of operational and tactical plans to be able to deliver against the agreed to B.U, vertical and enterprise plans, and goals.
- Provide tender, contract management, risk management, project management, auditing, and troubleshooting services to support the B.U

About you

To be successful in this role, you will need:

- Strong analytical skills, including proficiency in data analysis tools such as Excel and data visualisation and presentation software such as Power BI
- Knowledge of warehousing and distribution practices, including the operations of a 3PL company.
- Experience across ERP, WCS & WMS systems including SAP, Blue Yonder and JDA would be advantageous
- I.S.O 9001:2015 Foundation trained
- Ability to travel domestically and internationally as and when required by the business, at times with short notification

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.