Snr Business Banking Manager Comm Broker

**Work type**: Permanent Full time
**Location**: NSW- Newcastle & mid coast region
- Elevate your Commercial Banking expertise to support our Broker network within Newcastle/Lake Macquarie Region
- Join a growing, fast paced and high performing team
- You'll be supported to manage your career, work and life

**It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.**

You make NAB. You get it done for our customers and our communities. You're laying the foundations for NAB's future success. Together we'll grow, excel for our customers, and make this a workplace to be proud of.

Couple your Broking banking skills to this exciting opportunity in the Newcastle, NSW region.

**Your new role awaits**

Our Senior Business Banking Manager Commercial Broker is an exciting and diverse role that will see you driving new business, supporting commercial broker relationships and onboarding commercial customers working closely with our commercial broker business banker. With a brilliant support framework and flexible working, you will be set up for success to enhance your credit skills and harness your business development expertise, building exceptional partnerships across your broker network. Our Business Bankers focus on providing world class customer service and operational banking. If you are passionate about acquisition and writing credit, this role is a brilliant opportunity to join a growing, fast paced team to really develop your career

**Day to day you will**:

- Engage in quality conversations with brokers which will allow you to promote the bank's products and services, as well as identify the needs of the customer and deliver suitable solutions
- Create and enhance broker loyalty through delivery of exceptional services and customer solutions
- Provide brokers with advice, guidance and service in order to match customer needs through our suite of products
- Identify opportunities for quality referrals and leads to specialist departments in the wider business
- Proactively manage and enhance the retention of existing broker relationships
- Leveraging from your proven ability to build and nurture business relationships, we're keen to tap into your passion for delivering strong NPS results and your broad networks across the enterprise and within industry

**Your team**
- We have a team of dedicated, acquisition bankers with genuine passion for new to bank customers and the broker market. We work to provide tailored business banking solutions with exceptional service and partnerships with a strong support team to ensure an efficient and quality customer experience.

**The purpose of my role**:
As the face of NAB, **first impressions do matter**, and I am genuinely enthusiastic about spending quality time with my customers to deeply understand their financial needs
- I am passionate about making a **positive impact in the local market**:

- I am **passionate about helping my customers** understand the risk and profitability of their business to safely and effectively achieve their desired outcomes, whilst balancing **the right outcomes and risk**

**Why this role?**

**A diverse and inclusive workplace works better for everyone.**

At NAB, we're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

**More focus on you**:
We're committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here

**We value and embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the communities that we serve and that our thinking, solutions, and products are the best they can be.