Count Team Supervisor

2 weeks ago

Sydney, New South Wales, Australia The Star Entertainment Group Full time

Are you our next rising star?

Continue your career with us as the **Count Team Supervisor.**

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucino Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The **Count Team Supervisor** reports to the General Manager Cashier Services and is offered as a **6-month secondment**. This role provides a unique opportunity to oversee the operational effectiveness of the Count Department by successfully supervising Count Cashiers and ensuring strict adherence to company policies and procedures. You will be responsible for investigating variances, maintaining accuracy in shift balances, and ensuring the seamless execution of cash collection, recording, sorting, and counting across all areas of the Casino Finance operation.

**A few of your responsibilities**:

- Oversee daily operations and personnel in the Count Rooms and Card & Dice Rooms, ensuring work is allocated efficiently and meets required standards.
- Supervise collection and counting processes (Hard and Soft) while ensuring compliance with policies and procedures.
- Manage the issuance, removal, checking, and destruction of cards, as well as balancing the Card and Dice Store and receipting deliveries.
- Assist with departmental scheduling to maintain appropriate staffing levels within budgetary requirements.

**What we will be looking for**:

- Extensive experience in a Casino count room
- Good management and interpersonal skills
- Sound Computer skills with knowledge of the Casino system used for recording gaming table win/loss, word processing and spread sheeting skills
- Familiarity with relevant laws, regulations, and internal policies governing casino operations, ensuring adherence to legal and organisational requirements.

**About You**:
You are a dedicated casino operations professional with a strong understanding of count room and cage environments, excelling in cash handling, reconciliation, and compliance. With sharp attention to detail and a solid grasp of regulatory requirements, you ensure accuracy and adherence to industry standards. Open to new ideas and committed to continuous improvement, you embrace change and seek innovative ways to enhance efficiency. Your adaptable mindset and drive for excellence make you a valuable asset in a dynamic, fast-paced environment.

Your role will be pivotal in shaping the success of our cashier services.

**_ Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position._**

Continue to SHINE at The Star.

**It's your move**

Make your next move by clicking the link below.

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