Veterinary Liaison Officer

Veterinary Liaison Officer

**Job Reference**:16296

**Why You Will Be Excited About This Role**

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now it's an exciting time to join us.

**About Us**

Healius employs 8,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities.

This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.
- Vetnostics Pathology VIC (a subsidiary of Dorevitch Pathology) is a specialist veterinary pathology laboratory dedicated to providing diagnostic pathology services to veterinarians. Vetnostics in VIC has a team of dedicated and experienced veterinary pathologists. The service offers a wide range of veterinary pathology laboratory testing, including biochemistry and haematology, microbiology, endocrinology, serology, histopathology and cytology. Vetnostics Pathology VIC is part of the national network of Veterinary Pathology testing within Healius Pathology. Reporting to the National Veterinary Business Development Manager we are currently seeking a Veterinary Liaison Officer.
- Based at Mulgrave or Heidelberg this is a full-time role working 38 hours per week. Some regional travel will be required in this role.
This position is responsible for maintaining existing client relationships as well as building new client relationships through the identification of business opportunities and utilizing state MLO teams.

**What You Will Be Doing**

**Key responsibilities of this role**:

- Maintaining and improving existing customer service and client relationships
- Building new customer relationships
- Strengthen and build market position - identify new opportunities for growth
- Providing client support, acting as a customer advocate covering all areas of service delivery.
- Collaborating with management to support our business to provide a quality and efficient service
- Networking - attend relevant events such as Continuing Education Sessions and Marketing and Promotional Events
- Meet required behavioral (customer, operational & functional) and financial KPI's (as determined by the business)
- Working with key operational team members to manage customer and laboratory expectation

**What Type of Person Will Be Successful**

**These are the type of attributes & skills you would possess**:

- Experience in the veterinary industry or diagnostic pathology industry
- Experience in Business development or marketing
- Demonstrated outstanding communication skills
- A level of initiative and be self-driven
- Excellent planning and organizational skills, with the ability to effectively prioritise and meet tight deadlines.
- ..

**Benefits, Perks and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits & perks including**:

- **Benefits platform** - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- **Fitness Passport**- Access top fitness centres & pools across Australia at a subsidised rate.
- **Corporate health insurance discounts**, banking benefits and novated leasing salary packaging.
- **Career growth and development opportunities** with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- **Confidential health and well-being support**through our Employee Assistance Program, available to all employees and their family members.

**Our Commitment to Diversity And Inclusion**

QML Vetnostics is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**Healius is committed to responding to every applicant.