Complaints Specialist

2 weeks ago


Sydney, New South Wales, Australia Kennedy Reid Full time

Job description Key Benefits Career progression with great exposure to multiples lines of insurance 2 days a week WFH Be a part of a collaborative, close knit culture 5-10% Bonus structure The Role Acknowledge and assess strata complaints Dealing with any complaints raised with external regulators e.g. AFCA or the OAIC Liaising with stakeholders when necessary Carry out reporting and reinvestigate files Ideal Candidate Experience managing complaints in the general insurance space is essential Strata claims experience is ideal but open to candidates from other lines of insurance in the general insurance space Legal qualifications are ideal but not essential


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