
Complaints Specialist
2 weeks ago
Job description Key Benefits Career progression with great exposure to multiples lines of insurance 2 days a week WFH Be a part of a collaborative, close knit culture 5-10% Bonus structure The Role Acknowledge and assess strata complaints Dealing with any complaints raised with external regulators e.g. AFCA or the OAIC Liaising with stakeholders when necessary Carry out reporting and reinvestigate files Ideal Candidate Experience managing complaints in the general insurance space is essential Strata claims experience is ideal but open to candidates from other lines of insurance in the general insurance space Legal qualifications are ideal but not essential
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Complaints Specialist
2 weeks ago
Sydney, New South Wales, Australia Moomoo Inc. Full timeAbout Moomoo AUMoomoo AU is a leading CHESS-sponsored share trading platform, making investing accessible and transparent for all Australians.Our commitment to integrity, efficiency, and customer-first service is underpinned by robust compliance and complaint handling practices.Role OverviewAs a Complaints Specialist, your primary responsibility will be to...
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Complaints Specialist
3 weeks ago
Sydney, New South Wales, Australia Moomoo Inc. Full timeAbout Moomoo AUMoomoo AU is a leading CHESS-sponsored share trading platform, making investing accessible and transparent for all Australians. Our commitment to integrity, efficiency, and customer-first service is underpinned by robust compliance and complaint handling practices.Role OverviewAs a Complaints Specialist, your primary responsibility will be to...
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Complaint Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeComplaint Full time $60,000 - $80,000Job SummaryWe are seeking a Complaint Resolution Specialist to assist the Quality Assurance Manager in processing complaints from internal and external stakeholders.The selected candidate will ensure timely and effective resolution of complaints, ensuring compliance with local and global quality standards.Main Responsibilities:Assist with quality system...
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Complaint Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeSpecialist Full time $120,000 - $180,000Job Overview:We are seeking a skilled Complaint Resolution Specialist to join our organization. This role will lead a team of specialists accountable for delivering high-performance, patient-centred complaints resolution.The ideal candidate will have minimum 3-5 years of experience in a complaints resolution, customer service, or case management role, with...
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Customer Complaints Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeResolution Full time $90,000 - $120,000Job Title: Customer Complaints Resolution SpecialistThe Customer Complaints Resolution Specialist plays a pivotal role in ensuring customer satisfaction and loyalty by effectively managing and resolving customer complaints in a timely and professional manner.This position requires excellent communication and interpersonal skills to build strong relationships...
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Complaints & Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia Link Group Full time**Overview**As a Complaints & Resolution Specialist, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within set timeframes, on behalf of the Trustee Offices. You will be responsible for achievement of organisational, client and team targets within set timelines ensuring standards are...
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Incidents And Complaints Specialist
2 weeks ago
Sydney, New South Wales, Australia Mable Full time**We're powered by purpose**Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.We have been recognised in AFR's Fast 100...
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Customer Complaint Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeResolution Full time $86,526 - $99,045Job Title:Customer Complaint Resolution SpecialistAbout the OpportunityWe are seeking a highly skilled Customer Complaint Resolution Specialist to join our team.Key Responsibilities:Provide exceptional customer service and resolve complaints in a timely and professional manner.Assess and investigate complaints, identifying root causes and implementing...
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Complaint Management Specialist
1 week ago
Sydney, New South Wales, Australia Nab Full timeComplaint Management Specialist- Job number: 797561- Primary position location: NSW- Sydney CBD, NSW, Australia- Category: Compliance, Regulatory Risk & Financial Crime- Work type: Permanent Full time- Opening at: Jan 6 2025 at 06:00 AEDT- Closing at: Jan 17 2025 at 23:55 AEDT**Favourite**You are a customer first professional who has customers at the...
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Complaints Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeComplaints Full time $90,000 - $120,000Job OverviewWe are seeking a highly skilled Complaints Resolution Specialist to join our team. As a key member of our operations compliance environment, you will be responsible for managing complaints in accordance with legislative and contractual requirements.Key Responsibilities:Investigate complaints to determine the factors that contributed to the issue...