Customer Complaints Resolution Specialist

1 week ago

Sydney, New South Wales, Australia beBeeResolution Full time $90,000 - $120,000
Job Title: Customer Complaints Resolution Specialist

The Customer Complaints Resolution Specialist plays a pivotal role in ensuring customer satisfaction and loyalty by effectively managing and resolving customer complaints in a timely and professional manner.

  • This position requires excellent communication and interpersonal skills to build strong relationships with customers, colleagues, and stakeholders.

  • Customer Complaint Resolution Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeResolution Full time $86,526 - $99,045

    Job Title:Customer Complaint Resolution SpecialistAbout the OpportunityWe are seeking a highly skilled Customer Complaint Resolution Specialist to join our team.Key Responsibilities:Provide exceptional customer service and resolve complaints in a timely and professional manner.Assess and investigate complaints, identifying root causes and implementing...

  • Complaint Resolution Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $120,000 - $180,000

    Job Overview:We are seeking a skilled Complaint Resolution Specialist to join our organization. This role will lead a team of specialists accountable for delivering high-performance, patient-centred complaints resolution.The ideal candidate will have minimum 3-5 years of experience in a complaints resolution, customer service, or case management role, with...

  • Customer Complaints Resolution Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeCompliance Full time $100,000 - $130,000

    Job Title: Customer Complaints Resolution SpecialistJob Description:The ideal candidate will possess a strong understanding of regulatory requirements and have experience in complaint handling, risk & compliance, or similar roles preferably in financial services or fintech. They will be responsible for managing and resolving customer complaints within the...

  • Customer Complaints Resolutions Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeResolution Full time $90,000 - $123,000

    Complaints and Customer Resolution RoleWe are seeking a skilled Complaints and Customer Resolution professional to join our team. In this role, you will be responsible for investigating and resolving internal and external customer complaints regarding retail and wholesale policies in Australia and New Zealand.Investigate and analyse complaints to determine...

  • Complaints And Customer Resolution Analyst

    4 days ago

    Sydney, New South Wales, Australia Combined Insurance Full time

    **Your Role**The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. This will involve communicating with both internal and external stakeholders. They will also assist with activities including the...

  • Customer Complaint Resolutions

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDispute Full time $90,000 - $120,000

    Consumer Resolution SpecialistThis role is responsible for managing and resolving escalated customer complaints, focusing on legal matters.Key ResponsibilitiesAssess and manage customer complaints involving legal escalation.Provide clear, legally sound recommendations for resolution.Communicate with customers, their representatives, and other stakeholders...

  • Complaints & Customer Resolution Analyst

    1 week ago

    Sydney, New South Wales, Australia Combined Insurance Full time

    **Your Role**You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and...

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    7 days ago

    Sydney, New South Wales, Australia beBeeComplaint Full time $60,000 - $80,000

    Job SummaryWe are seeking a Complaint Resolution Specialist to assist the Quality Assurance Manager in processing complaints from internal and external stakeholders.The selected candidate will ensure timely and effective resolution of complaints, ensuring compliance with local and global quality standards.Main Responsibilities:Assist with quality system...

  • Customer Complaint Resolution Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeComplaint Full time $90,000 - $120,000

    Job SummaryWe are seeking a highly skilled Customer Complaint Resolution Specialist to join our team. This role requires expertise in managing and resolving customer complaints in a fair, diligent, and compliant manner.Key ResponsibilitiesManage the end-to-end lifecycle of customer complaints, ensuring timelines and documentation standards are met.Provide...

  • Complaints And Customer Resolution Analyst

    1 week ago

    Sydney, New South Wales, Australia Chubb Full time

    **Your Role**The Complaints & Customer Resolution Analyst will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. This will involve communicating with both internal and external stakeholders. They will also assist with activities including the...