Hospitality Staff

1 week ago


North Mackay, Queensland, Australia Apollo Care Alliance Full time

Join to apply for the Hospitality Staff role at Apollo Care Alliance.Role overview: As a Support Services Worker, you will deliver a range of hospitality services within our Aged Care home, including catering, cleaning, and laundry.
Your role is key in building meaningful connections with residents, their families, and care staff—supporting resident choice, enhancing comfort, and fostering a genuine sense of home.
Guided by our values, you will contribute to enriching the quality of life for those in our care.ResponsibilitiesPrepare and present dietary services, including meals and beveragesAssist the chef with food preparation, cleaning, and general kitchen dutiesServe and distribute meals to residents and provide dining room serviceMaintain cleanliness throughout resident rooms and shared facility areasComplete required documentation and reporting accurately and on timeEnsure handwashing supplies are stocked and replenished as neededProvide laundry services, including checking, labelling, and returning itemsWhat's in it for you?
Competitive Compensation: base rate of $27.42 to $29.61 per hour, Penalties 12% Super, and Leave LoadingNot for Profit Salary Packaging: Options of up to $15,900 Tax-Free + Meals & EntertainmentCare Friends: Refer friends, earn points, and turn them into cash.
It's our way of saying thank you for bringing great people on board
Retail Benefits: online + in store discounts with Blue Light Card AustraliaEmployee Support: An Employee Assistance Program (EAP) for you and your immediate family with 24/7 accessCareer Development: Onsite & Online professional development programs, providing pathways for advancement within our organizationAward-Winning Culture: Be part of a team that values excellence and is recognized for its award-winning culture programsOur HomeOur 63-room aged care home offers a warm, professional, and well-maintained environment for both residents and staff.
Resthaven is thoughtfully designed to support quality care delivery.
The home features bay windows, garden views, modern amenities including individually controlled air-conditioning, spacious communal lounge and dining areas, supporting a collaborative and comfortable workplace.To Be Successful You Will NeedNDIS Worker Clearance – MANDATORYValid working rights in Australia – MANDATORYHospitality or Customer Service experience in a fast-paced environmentA passion for delivering a person-centred approach to careStrong verbal and written communication skillsAn understanding of the Aged Care Quality StandardsCompassionate and empathetic natureInterested?
We would love to hear from you
Click Apply Now and include your resume and cover letter demonstrating your suitability against the above selection criteria.
Please note that only shortlisted applicants will be contacted and we reserve the right to close this vacancy once an offer of employment has been accepted.Resthaven: Resthaven On Quarry is proudly part of the Apollo Care Alliance, an innovative national provider with a unique vision to strengthen not-for-profit aged care communities.
This approach has been recognised internationally at the Asia-Pacific Eldercare Awards.Seniority level: Entry levelEmployment type: Full-timeJob function: Management and ManufacturingIndustries: Nursing Homes and Residential Care Facilities
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