Service Coordinator

7 days ago

Sydney, New South Wales, Australia Australian Unity Full time

As a **Service Coordinator, **within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers.

Our office is based in Gosford, and we have 2 opportunities to join our growing team for either of the below areas:

- **Team 2**:Budgewoi, Doyalson, Gorokan to Noraville & surrounds NSW** OR**:

- **Team 2**: Blue Haven, Hamlyn Terrace, Lake Haven to Buff Point & surrounds area **(please note that this position is a 12 month fiexd term maternity leave position)**

In this role, you'll have the opportunity to collaborate with a Business Leader who fosters a culture of engagement, collaboration and ownership, making this a valuable learning and growth experience for you.

**Key accountabilities**:

- Spearhead customer acquisition and growth while fostering a strong and positive brand presence in the community.
- Provide dedicated client management by conducting initial assessments, annual reviews, and developing comprehensive care plans, all while building strong connections with clients' families.
- Manage and resolve client escalations and complaints to ensure high levels of satisfaction.
- Cultivate valuable relationships with various external service providers and internal Clinical and Allied Health teams.
- Champion a forward-thinking recruitment strategy and support your team throughout the employment lifecycle, from orientation and training to performance management.
- Foster a culture of safety, setting a leading example for your team.
- Drive continuous improvement initiatives and maintain a strong focus on compliance within your portfolio.

**Does this sound like you?**
- Proven leadership skills with a track record of cultivating high-performing and engaged teams.
- Experience in effectively managing remote teams is a valuable asset.
- Strong coaching and development capabilities, using both formal and informal methods to nurture your team's growth.
- Exceptional multitasking and the ability to take ownership of customer-focused solutions.
- Prior experience in financial budget management.
- A demonstrated ability to build robust relationships with both internal and external stakeholders to achieve strategic business objectives.
- Strong organisation skills with the ability to self-manage your priorities
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)

**Why work for Australian Unity?**
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave
- Flexible Work Options - this role is a hybrid approach between client visits, Branch days & WFH as part of your week
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities
- Staff discounts - discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia
- Novated Car Leasing options through our partner 14 weeks paid Parental Leave & access to Remedy's Bump to Baby program

  • Senior Service Facilitator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Coordinator Full time $70,000 - $92,000

    Job OpportunityWe are seeking a dedicated and detail-oriented professional to join our Direct Care Services team.This is a rewarding opportunity to contribute to your community while supporting clients to live independently at home.The successful candidate will play a key role in ensuring our clients receive the care they need, when they need it. They will...

  • Service Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Service NSW Full time

    After Hours Coordinator (Work From Home – On-Call)Location: Mascot (Remote/Work from Home)Service Areas: Eastern Suburbs, Inner West, Sutherland, and St George Overview This role helps ensure that customers receive timely support and service outside of regular office hours.You will handle after-hours calls, coordinate urgent care requests, and provide...

  • Service Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Service NSW Full time

    After Hours Coordinator (Work From Home – On-Call)Location: Mascot (Remote/Work from Home)Service Areas: Eastern Suburbs, Inner West, Sutherland, and St GeorgeOverviewThis role helps ensure that customers receive timely support and service outside of regular office hours. You will handle after-hours calls, coordinate urgent care requests, and provide...

  • Medical Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Coordinator Full time $66,980 - $96,685

    Junior Medical Officer Coordinator PositionWe are seeking an experienced and skilled Junior Medical Officer Coordinator to join our team. The successful applicant will be responsible for coordinating and managing the day-to-day staffing and operations of the Junior Medical Officer Unit, ensuring the delivery of quality services and achievement of business...

  • Care Service Scheduler

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Coordinator Full time $65,000 - $75,000

    Role SummaryWe are seeking a professional to schedule care services for aged and disabled clients, ensuring the best fit of carer and client while meeting commercial efficiency KPIs.This is an exciting opportunity to join our team and make a real difference in the lives of those in the community.Key ResponsibilitiesScheduling care services for aged and...

  • Dynamic Care Professional

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Coordinator Full time $70,000 - $80,000

    Job DescriptionWe are seeking a dedicated professional to fill the role of Client Liaison/ Roster Officer. The successful candidate will be responsible for coordinating services for individuals living at home, working closely with our team to ensure seamless delivery of care.

  • Event Delivery Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeEvent Coordinator Full time $54,000 - $84,000

    Job OverviewA pivotal role in supporting event delivery and facilities management at a leading organization.Key Responsibilities:Oversight of the front desk to ensure a welcoming atmosphere for visitors.Coordination of daily mail collection and distribution with delivery partners.Maintenance of meeting rooms and employee kitchens.Efficient use of on-site...

  • Desire Fulfillment Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeWish Coordinator Full time $60,000 - $90,000

    About Make-A-Wish is a non-profit organization partnering with children and their families to grant unique wishes.The Wish Coordinator plays a crucial role in creating bespoke wish journeys for every child, working closely with suppliers and internal teams.This involves exceptional organisation skills, creativity, and attention to detail. The ideal candidate...

  • Community Engagement Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCare Coordinator Full time $35,390 - $69,930

    Job OverviewWe foster meaningful connections, promote a sense of belonging and enhance the overall resident experience at our retirement village.The RoleYou will work in our vibrant community, coordinating exciting events, activities and services for residents, encouraging participation in various experiences every day, week and month.This is a Permanent...

  • Operations Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeTeam Coordinator Full time $80,000 - $100,000

    We are looking for an Operations Support Specialist to join our Buying team.The ideal candidate thrives in fast-paced environments, enjoys keeping things organized, and loves collaborating with dynamic teams.Key Responsibilities:Be the heartbeat of the Buying team, ensuring everything is organized and on track.Verify vehicle information with precision and...