Customer Excellence Representative
2 weeks ago
**$55k-$60k Base + Super + APR + Bonus Incentives**:
- **< 10 mins walk from Mascot Station**:
- ** Ongoing training, support, mentorship and opportunity for career development**
**Carbiz are looking for highly enthusiastic, personable, and detail-oriented individuals to join our Assessments team as Customer Excellence Representatives.**
Your success is our success Carbiz offers the best end-to-end accident management service to our customers. We are a fast-growing tech company that distributes accident replacement vehicles to clients across Australia to ensure our customers get back on the road as quickly as possible.
We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;
- **Love what we do** - We are passionate about delivering for our customers, team, and partners every time
- **Better than yesterday** - We grow each day, learning from our experiences
- **Win with trust** - Lead the market by being trusted, reliable and helpful
- **Collaborative core** - Working smarter together
- **Valuing people** - We respect our people, encourage their development, and reward their performance
**Perks & Benefits**:
- Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career.
- **Flexible work arrangements - Carbiz operates 7 days p/w from 7:00am-10:00pm. We give you flexibility to choose your schedule Work patterns include**:
- **38 hrs work week (Monday-Friday)**:
- **Weekend work available and flexible for students**
- Additional earnings through weekend penalty rates (on top of base), overtime, on call opportunities and bonus incentives.
- Ongoing training, support, mentorship and opportunity for career development.
- Collaborative team culture and surrounded by like-minded individuals.
- Head office located < 10 mins walk from Mascot Station.
- Novated lease options including Flare Benefits program.
- Monthly office lunches and birthday celebrations.
- Great workplace culture and team environment.
- Celebration of major events.
- Study assist program
- that's right
- we pay YOU to study
**About the Role**:
- Conduct thorough assessments of claims.
- Act as the primary point of contact between external stakeholders, such as insurers, repair shops, and towing companies.
- Work closely with various internal teams, including operations, on-hire staff, and senior management.
- Perform detailed investigative tasks to gather all necessary information and documentation.
- Provide exceptional customer service by addressing client inquiries, offering guidance throughout the claims process, and ensuring clients receive timely updates.
- Maintain accurate records of all interactions and decisions, preparing reports or updates as needed.
**About You**:
- Prior experience in a customer service role (ideal but not essential as we hire based on attitude and willingness to learn).
- Excellent verbal and written communication.
- Tech savvy and strong administrative skills.
- Embody an enthusiastic and empathetic personality.
- Thrives in a team-oriented and collaborative work environment.
- Detail-oriented and self-organised.
-
Customer Excellence Representative
2 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeCustomer Service Representative - Patient Support (Admission) – Sydney, NSWCasual Position | 3-Month Contract | In-OfficeThe Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission.This is a casual, inbound-focused role where you'll be the reassuring voice patients hear when they...
-
Customer Service Representative
1 week ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...
-
Customer Service Representative
1 week ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...
-
Sydney, New South Wales, Australia beBeeService Full time $40,000 - $65,000**Customer Service Representative Role**We are seeking a skilled Customer Service Representative to deliver exceptional service and provide life at home solutions to our customers.As a key member of our team, you will have a deep understanding of customer needs and a desire to find the best outcome for them.**Essential Skills & Qualifications**Prior retail...
-
Excellent Customer Service Representative Wanted
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomerService Full time $70,000 - $90,000Customer Service Representative RoleWe are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative.In this role, you will be responsible for delivering exceptional customer service through phone, email, and other channels. You will work closely with internal stakeholders to resolve customer inquiries and...
-
Excellent Customer Service Representative Wanted
2 weeks ago
Sydney, New South Wales, Australia beBeeDiversity Full time $45,000 - $80,000Customer Service RepresentativeWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service standards across various areas of the store, including customer-facing and back-of-house operations.You will...
-
Relationships Excellence Representative
1 week ago
Sydney, New South Wales, Australia beBeeRelationship Full time $80,000 - $100,000Job DescriptionThe role of the Relationship Excellence Representative is to build strong relationships with key Financial Adviser practices, providing support and guidance to help them succeed.This involves working closely with the broader Retail teams to deliver custom designed solutions that meet the specific needs of each practice. The successful...
-
Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $70,000Customer Service Representative Job DescriptionWe are seeking a Customer Service Representative who is passionate about delivering exceptional customer experiences and has a thirst for success. The successful candidate will have ample training and support provided with opportunities to progress within the team.Provide exceptional customer service and create...
-
Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $120,000**Customer Service Representative Opportunity**We are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities Include:Answering incoming calls in a timely manner and returning missed calls...
-
Sydney, New South Wales, Australia beBeeCustomerService Full time $48,000 - $61,000**Customer Service Representative Opportunity**We are seeking enthusiastic and customer-focused individuals to deliver warm and welcoming service to our customers, ensuring a positive experience from start to finish.**Key Responsibilities:**- Greet and assist customers with a friendly and professional attitude.- Handle cash and process transactions...
